Hybrid Process Design & Lean Transformation Analyst

Manulife

Quezon City

Hybrid

PHP 400,000 - 700,000

Full time

2 days ago

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Job summary

Manulife is seeking a Process Design Analyst to collaborate with the Operational Excellence Team to drive transformation and improve operational performance, making processes more accessible for business. It is a hybrid role located in Metro Manila with responsibilities spanning documentation, walkthroughs, and identifying improvement opportunities.

You will develop recommendations, support governance and project management, and update knowledgebases and procedures while pursuing mastery of LEAN

Qualifications

University degree required.
Analytical skills with ability to understand impact of changes on the business.
Excellent presentation, facilitation and communication skills.
Ability to work independently on multiple projects in a fast-paced environment.

Responsibilities

Understand, analyze and document processes.
Conduct process walkthroughs and fact-finding sessions.
Identify process improvement opportunities.
Develop recommendations and participate in solutions development.
Update knowledgebase and procedures with process changes.
Work on multiple projects in a fast-paced environment.
Provide support for project management activities including planning, scheduling, governance and execution.
Commit to self-development towards LEAN and Agile practices, tools and industry knowledge.