Hybrid Manila: Process Excellence Lead (Lean Six Sigma)

HCM Nexus; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

HCM Nexus is seeking an experienced Lead Process Excellence to spearhead process improvements, optimize workflows, and drive efficiency across the organization.

The ideal candidate has a Lean Six Sigma background, strong data analysis skills, and a track record of delivering sustainable performance enhancements. This hybrid Manila role offers opportunities to standardize processes and mentor teams.

Qualifications

• Bachelor's degree in Business, Industrial Engineering, Data Analytics, Operations Management, or related field.
• Lean Six Sigma Green Belt Certification is required.
• 3–5 years of experience in process improvement, operations, business analysis, or continuous improvement.
• Experience leading Green Belt-level projects using DMAIC, RCA, process mapping, and workflow analysis.
• Strong analytical and problem-solving skills with the ability to interpret data and recommend actionable improvements.
• Proficiency in Microsoft Excel, PowerPoint, and process documentation tools.
• Experience developing SOPs, process maps, and training materials.
• Excellent communication and presentation skills with the ability to engage stakeholders across departments.
• Ability to collaborate with Operations, Reporting/MIS, and cross-functional teams.

Responsibilities

• Lead and execute continuous improvement initiatives to enhance efficiency, productivity, and service quality.
• Identify process gaps, inefficiencies, and improvement opportunities through data analysis and assessments.
• Apply Lean Six Sigma methodologies, including DMAIC, RCA, and process mapping, to develop solutions.
• Conduct process reviews, workflow assessments, and root cause analysis to address challenges.
• Collaborate with Operations, Reporting/MIS, and other departments to ensure successful implementation of projects.
• Develop and maintain process documentation, SOPs, and performance improvement reports.
• Monitor KPIs and evaluate effectiveness of improvements.
• Facilitate process improvement discussions, workshops, and cross-functional meetings.
• Provide recommendations to management based on data, trends, and business needs.
• Support organizational transformation through standardization and continuous improvement.

Skills

Analytical thinking

Problem solving

Communication skills

Organizational skills

Education

Bachelor's degree in Business, Industrial Engineering, Data Analytics, Operations Management, or a related field

Tools

Power BI

Tableau

Excel

Process mapping tools

Job description

HCM Nexus is seeking an experienced Lead Process Excellence to spearhead process improvements, optimize workflows, and drive efficiency across the organization.

The ideal candidate has a Lean Six Sigma background, strong data analysis skills, and a track record of delivering sustainable performance enhancements. This hybrid Manila role offers opportunities to standardize processes and mentor teams.