Human Resources Officer

SM Supermalls; Caloocan; On-site; PHP 420,000 - 540,000; Full time

Job summary

SM Supermalls is seeking a skilled HR professional to support HR operations, recruitment, onboarding, and performance management across our Caloocan locations. The role focuses on aligning policies with strategic initiatives, onboarding new hires, and driving employee engagement and development.

The ideal candidate will manage talent processes, support training initiatives, and uphold our employer brand while ensuring a smooth employee lifecycle from onboarding to appraisal.

Responsibilities

• Supports HR operations and ensures alignment with company policies, processes, and strategic initiatives.
• Assists in recruitment, onboarding, and deployment to ensure smooth employee integration and readiness.
• Monitors performance management activities and coordinates timely completion of appraisals and documentation.
• Addresses employee concerns, facilitates engagement programs, and supports a positive workplace culture.
• Coordinates training, learning, and talent management initiatives to enhance employee growth and productivity.

Skills

Change management

Communication

Data management

Legal compliance

Manpower planning

Project management

Job description

Job Description

To review, study, plan and develop programs and initiatives that involve talent selection up to deployment of candidates for employment, apprenticeship, or any corporate manpower contracts/agreements in line with the overall hiring strategies and manpower forecasting; to drive talent engagement, uphold our brand image and the company being an "employer of choice"; and to develop and implement monitoring systems of manpower movement and vacancy levels, implement actual recruitment processes, and enhance the recruitment process for assigned groups, levels, or ranks in order to acquire talent, meet the talent needs of the organization, and immediately onboard talents for vacant positions within the limits provided by corporate guidelines, local ordinances, and the Labor Laws or Code of the country

Primary Responsibilities

• Supports HR operations and ensures alignment with company policies, processes, and strategic initiatives.
• Assists in recruitment, onboarding, and deployment to ensure smooth employee integration and readiness.
• Monitors performance management activities and coordinates timely completion of appraisals and documentation.
• Addresses employee concerns, facilitates engagement programs, and supports a positive workplace culture.
• Coordinates training, learning, and talent management initiatives to enhance employee growth and productivity.

Competencies

• Intermediate in Change Management, Communication, Compensation Analysis, Complaint Management, Customer Engagement, Customer Orientation, Data Management & Integrity, Financial Acumen, Knowledge Management, Legal & Regulatory Compliance, Manpower planning, Marketing Acumen, Policy Development, Problem Solving, Process Optimization, Project Management, Quantitative Analysis, Rewards and Benefits Application, Risk Mitigation, Vendor Management

Work Location

• SM City Caloocan