Hub Operations Lead: Optimize Delivery & Performance

Shopee; Philippines; Presencial; PHP 670.000 - 1.004.000; Tempo integral

Resumo da vaga

Shopee Philippines is seeking a Hub Operations Manager to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.

You will lead briefs, monitor hub performance against KPIs, prepare reports, coordinate with agency teams, handle payments processing, and drive process improvements to boost productivity across the hub.

Qualificações

• Bachelor's degree required.
• 3+ years of experience in Logistics, Warehouse and Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Willing to be assigned anywhere in the designated Cluster; able to do shift work.

Responsabilidades

• Assist day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conduct team briefings and document minutes of the meeting.
• Monitor hub performance to ensure productivity and KPI achievement.
• Create, review and validate reports for the Hub.
• Support Customer Support in addressing escalations.
• Implement process improvements to increase hub productivity.
• Handle payment transactions and other payment processes.
• Coordinate with agency coordinators for overseeing agency teams.
• Handle other tasks related to hub operations.

Conhecimentos

Leadership experience

Team coordination

Formação

Bachelor's degree

Ferramentas

Microsoft Office (Word, Excel, PowerPoint)

Descrição da vaga

Shopee Philippines is seeking a Hub Operations Manager to oversee day-to-day hub activities, including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.

You will lead briefs, monitor hub performance against KPIs, prepare reports, coordinate with agency teams, handle payments processing, and drive process improvements to boost productivity across the hub.