Hub Operations Lead — Logistics & Productivity

SPX Express; Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

SPX Express is seeking an experienced Hub Operations Supervisor to support day-to-day hub activities in Manila. You will oversee inbounding, sorting, dispatch, and inventory control, while coordinating with agency partners to maintain productivity and KPI targets.

The role requires a bachelor's degree and 3+ years in logistics with leadership exposure; proficiency in MS Office is essential. You will be assigned to a designated cluster and may work shifts as scheduled.

Qualifications

• Bachelor's degree in a relevant field.
• 3+ years of experience in logistics, warehouse and distribution.
• Had a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Proficient in MS Office (Word, Excel and PowerPoint).

Responsibilities

• Assist in day-to-day hub operation (last mile and first mile), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory control.
• Conduct team briefings and document minutes of meetings.
• Monitor hub performance to ensure productivity and KPI targets are met.
• Create, review and validate hub reports.
• Assist Customer Support in solving escalations.
• Implement process improvements to increase hub productivity.
• Handle payment transactions and other payment processes.
• Coordinate with agency coordinators in overseeing agency teams.
• Assist with other hub operation tasks.

Skills

Logistics experience

Leadership

Hub operations

Payments processing

Education

Bachelor's degree

Tools

Microsoft Office

Job description

SPX Express is seeking an experienced Hub Operations Supervisor to support day-to-day hub activities in Manila. You will oversee inbounding, sorting, dispatch, and inventory control, while coordinating with agency partners to maintain productivity and KPI targets.

The role requires a bachelor's degree and 3+ years in logistics with leadership exposure; proficiency in MS Office is essential. You will be assigned to a designated cluster and may work shifts as scheduled.