Hub Operations Lead — Logistics & Process Improvement

SPX Express; Manila; On-site; PHP 446,000 - 725,000; Full time

Job summary

SPX Express Manila hub seeks an experienced Hub Operations professional to oversee day-to-day logistics activities, including parcel inbounding, sorting, rider dispatch, and inventory control. You will help drive KPI performance and coordinate with agency teams to ensure smooth operations.

The role requires a Bachelor's degree, at least 3 years in logistics, leadership in hub environments, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree required.
• At least 3 years related experience in Logistics, Warehouse and Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.

Responsibilities

• Assists in the day-to-day hub operation, including parcel inbounding and sorting.
• Rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of meetings.
• Supports hub performance monitoring to meet KPI targets.
• Creates, reviews and validates hub reports.
• Assists Customer Support with escalations.
• Implements process improvement initiatives to raise productivity.
• Handles payment transactions and related processes.
• Coordinates with agency coordinators and oversees agency teams.
• Other hub operation tasks as assigned.

Skills

Leadership

Team coordination

Administrative tasks

Payment processing

Education

Bachelor’s Degree Holder

Tools

Microsoft Office

Job description

SPX Express Manila hub seeks an experienced Hub Operations professional to oversee day-to-day logistics activities, including parcel inbounding, sorting, rider dispatch, and inventory control. You will help drive KPI performance and coordinate with agency teams to ensure smooth operations.

The role requires a Bachelor's degree, at least 3 years in logistics, leadership in hub environments, and proficiency in Microsoft Office.