Hub Operations Lead - Logistics & Process Optimizer

SPX Express; Manila; On-site; PHP 391,000 - 670,000; Full time

Job summary

SPX Express in Manila is seeking a Hub Operations Supervisor to support day-to-day hub activities, from inbounding to dispatch, and to monitor KPI-friendly productivity. You will lead briefings, generate hub reports, and collaborate with Customer Support on escalations.

The role requires a Bachelor’s degree and 3+ years in logistics, with strong Excel skills and willingness to work shifts across the cluster. Based in Manila with on-site duties.

Qualifications

• Bachelor’s degree required.
• 3+ years in logistics, warehouse and distribution.
• Leadership experience in hub or warehouse environment.
• Experience in payments processing.
• Proficient in Word, Excel and PowerPoint.
• Willing to be assigned anywhere within the designated cluster.
• Able to work shifts as per team schedules.

Responsibilities

• Assist day-to-day hub operations including inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conduct team briefings and document meeting minutes.
• Monitor hub performance to meet KPI targets and ensure high productivity.
• Create, review and validate hub reports.
• Assist Customer Support in call outs to resolve escalations.
• Implement process improvements to increase hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators overseeing agency teams.
• Other tasks related to hub operations.

Skills

Leadership in warehouse

Payments processing

MS Office

Logistics experience

Team coordination

Shift work

Problem solving

Education

Bachelor’s degree

Tools

Excel

Job description

SPX Express in Manila is seeking a Hub Operations Supervisor to support day-to-day hub activities, from inbounding to dispatch, and to monitor KPI-friendly productivity. You will lead briefings, generate hub reports, and collaborate with Customer Support on escalations.

The role requires a Bachelor’s degree and 3+ years in logistics, with strong Excel skills and willingness to work shifts across the cluster. Based in Manila with on-site duties.