Hub Operations Lead – Logistics & Process Improvement

SPX Express; Manila; On-site; PHP 320,000 - 460,000; Full time

Job summary

SPX Express (Manila hub) seeks an experienced Hub Operations Specialist to oversee day-to-day activities and drive productivity, ensuring KPIs are met. You will manage inbounding, sorting, dispatch, and inventory to maintain a smooth parcel flow.

The ideal candidate holds a bachelor’s degree with at least 3 years in logistics and leadership, and can coordinate with agency teams while handling payments processes. Shift-flexible and willing to work in the designated cluster are required.

Qualifications

• Bachelor’s degree in a related field.
• At least 3 years experience in Logistics, Warehouse or Distribution.
• Experience in hub/warehouse leadership is preferred.
• Experience in payments processing or similar function.

Responsibilities

• Assist in day-to-day hub operations (inbound, sorting, dispatch, receiving in-transit parcels, inventory).
• Support monitoring of hub performance to ensure high productivity and achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist Customer Support with call-outs to resolve escalations.
• Implement process improvements to boost hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Skills

Leadership

MS Office

Attention to detail

Analytical thinking

Education

Bachelor’s Degree

Job description

SPX Express (Manila hub) seeks an experienced Hub Operations Specialist to oversee day-to-day activities and drive productivity, ensuring KPIs are met. You will manage inbounding, sorting, dispatch, and inventory to maintain a smooth parcel flow.

The ideal candidate holds a bachelor’s degree with at least 3 years in logistics and leadership, and can coordinate with agency teams while handling payments processes. Shift-flexible and willing to work in the designated cluster are required.