Hub Operations Lead - Logistics & Process Improvement

SPX Express; Manila; On-site; PHP 550,000 - 750,000; Full time

Job summary

SPX Express is seeking an experienced Hub Operations Supervisor to support day-to-day hub activities in the Manila region. You will oversee last mile and first mile tasks, dispatch riders, manage inventory, and help drive productivity.

The role requires a Bachelor's degree, 3+ years in logistics, leadership experience, and solid MS Office skills. Willingness to work shifts and be assigned across the cluster is essential.

Qualifications

• Bachelor’s degree holder.
• 3+ years in logistics, warehouse or distribution.
• Led a team in warehouse or hub environment.
• Experience in payments processing.
• Proficient with MS Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in the cluster and do shift work.

Responsibilities

• Assist day-to-day hub operations (last mile and first mile).
• Conduct team briefings and document minutes.
• Monitor hub performance and KPI attainment.
• Create, review, and validate hub reports.
• Support Customer Support to resolve escalations.
• Coordinate with agency coordinators and oversee agency teams.
• Handle payment transactions and related processes.
• Implement process improvement projects to boost productivity.

Skills

Leadership

MS Office

Payments processing

Team coordination

Inventory control

Education

Bachelor’s degree

Tools

Excel

Word

PowerPoint

Job description

SPX Express is seeking an experienced Hub Operations Supervisor to support day-to-day hub activities in the Manila region. You will oversee last mile and first mile tasks, dispatch riders, manage inventory, and help drive productivity.

The role requires a Bachelor's degree, 3+ years in logistics, leadership experience, and solid MS Office skills. Willingness to work shifts and be assigned across the cluster is essential.