Hub Operations Lead — Logistics & Dispatch

Hammerjack Pty Ltd; Philippines; Presencial; PHP 450.000 - 650.000; Jornada completa

Descripción de la vacante

Hammerjack Pty Ltd in the Philippines is seeking a Hub Operations Supervisor to oversee day-to-day hub activities, including last mile and first mile operations, inventory control, and dispatch. You will lead briefings, track KPIs, and support payments processing.

The role requires a Bachelor's degree and 3+ years in logistics, with leadership experience in a hub environment and willingness to be assigned across a cluster. Shift work may be required as per schedules.

Formación

• Bachelor's degree in logistics or related field.
• 3+ years in logistics, warehousing or distribution; e-commerce fulfillment is a plus.
• Led a warehouse or hub team or equivalent.
• Experience in payments processing or similar function.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work as per team schedules.
• Demonstrates a continuous learning mindset for hub operations.

Responsabilidades

• Assists in day-to-day hub operations: inbounding, sorting, dispatch, receiving in-transit parcels and inventory control.
• Conducts team briefing and documents meeting minutes.
• Monitors hub performance to meet KPIs and productivity targets.
• Creates, reviews and validates hub reports.
• Supports Customer Support in resolving escalations.
• Implements process improvements to boost hub productivity.
• Handles payment transactions and related processes.
• Coordinates with agency coordinators overseeing agency teams.
• Performs other hub operation tasks as needed.

Conocimientos

Leadership

Team coordination

Payments processing

Educación

Bachelor's Degree Holder

Herramientas

Microsoft Office (Word, Excel, PowerPoint)

Descripción del empleo

Hammerjack Pty Ltd in the Philippines is seeking a Hub Operations Supervisor to oversee day-to-day hub activities, including last mile and first mile operations, inventory control, and dispatch. You will lead briefings, track KPIs, and support payments processing.

The role requires a Bachelor's degree and 3+ years in logistics, with leadership experience in a hub environment and willingness to be assigned across a cluster. Shift work may be required as per schedules.