Hub Operations Lead — Drive Efficiency & Growth

2GO Group Inc.; Santa Rosa; On-site; PHP 536,000 - 781,000; Full time

Benefits offered by this job

Competitive compensation & allowances

Performance & sales incentives

Travel perks

Day 1 access to health and wellness to

Paid time off designed to support well

Job summary

2GO Group Inc. Sta. Rosa Hub is seeking an Operations Supervisor to lead frontline teams responsible for parcel processing, sorting, and dispatch. You will drive workforce deployment, monitor performance, and implement improvements to ensure on-time service while controlling costs.

Ideal candidates hold a Bachelor's degree in a related field and have at least 3 years in logistics or hub operations, with strong leadership and data-analysis skills to drive results.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Operations Management, or related fields.

Responsibilities

• Supervise daily hub operations, including receiving, sorting, processing, and dispatch activities.
• Monitor team productivity, service levels, and operational compliance with established standards and procedures.
• Manage workforce deployment, scheduling, and staffing requirements to support daily volume demands.
• Prepare operational reports and analyse performance metrics to identify improvement opportunities.
• Implement process improvements to enhance efficiency, accuracy, and service quality.
• Ensure compliance with safety, quality, and operational policies.
• Coordinate with internal stakeholders to address operational issues and maintain smooth workflow execution.
• Support cost optimisation initiatives through efficient manpower and resource utilisation.
• Coach, train, and develop team members to drive performance and accountability.

Skills

Managing Performance

Leading Others

Workforce Planning

Operations Management

Data Analysis & Reporting

Process Improvement

Problem Solving

Project Management

Resilience

Growth Mindset

Education

Bachelor's Degree in Supply Chain Management

Job description

2GO Group Inc. Sta. Rosa Hub is seeking an Operations Supervisor to lead frontline teams responsible for parcel processing, sorting, and dispatch. You will drive workforce deployment, monitor performance, and implement improvements to ensure on-time service while controlling costs.

Ideal candidates hold a Bachelor's degree in a related field and have at least 3 years in logistics or hub operations, with strong leadership and data-analysis skills to drive results.