Hub Operations Lead: Dispatch, KPIs & Process Improvement

SPX PHILIPPINES INC.; Gumaca; Presencial; PHP 450.000 - 700.000; Jornada completa

Descripción de la vacante

SPX Philippines Inc. is seeking a Hub Operations Lead to oversee day-to-day logistics tasks across first and last mile activities. You will manage parcel inbounding, sorting, rider dispatch, and inventory, while driving KPI performance and reporting.

You will also support the payments process and coordinate agency teams, with a focus on productivity and process improvements. The role requires a bachelor’s degree and at least 3 years in logistics, with leadership experience in a hub environment.

Formación

• Bachelor’s degree required.
• 3+ years in logistics, warehouse or distribution.
• Leadership experience in a hub/warehouse.
• Experience in payments processing or similar function.
• Proficient in Word, Excel, PowerPoint.

Responsabilidades

• Assist in day-to-day hub operations: parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, inventory management.
• Support monitoring of hub performance to achieve Hub KPIs.
• Create, review, and validate hub reports.
• Assist Customer Support in resolving escalations.
• Implement process improvements to boost hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee teams.
• Perform other hub operations tasks as needed.

Conocimientos

Leadership

Hub operations

Payments processing

MS Office

Shift work

Administrative tasks

Team coordination

Willing to relocate within cluster

Educación

Bachelor’s Degree

Herramientas

Microsoft Office

Descripción del empleo

SPX Philippines Inc. is seeking a Hub Operations Lead to oversee day-to-day logistics tasks across first and last mile activities. You will manage parcel inbounding, sorting, rider dispatch, and inventory, while driving KPI performance and reporting.

You will also support the payments process and coordinate agency teams, with a focus on productivity and process improvements. The role requires a bachelor’s degree and at least 3 years in logistics, with leadership experience in a hub environment.