Hub Coordinator - Operations SPX Express Daet Camarines Norte

SPX Express; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

SPX Express is seeking a hub operations professional to support day-to-day activities across last mile and first mile operations in Manila. The role involves coordinating inbounding, sorting, rider dispatch, and inventory control while leading briefings and maintaining accurate hub reports.

The ideal candidate holds a Bachelor’s degree with at least 3 years in logistics or warehouse settings, preferably with leadership experience.

Qualifications

• Bachelor’s Degree required.
• At least 3 years in Logistics, Warehouse, and Distribution, with e-commerce fulfillment experience a plus.
• Leadership experience in warehouse or hub environments preferred.
• Experience in payments processing or similar function is a plus.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Assist day-to-day hub operations (last mile and first mile), including inbounding, sorting, rider dispatch, and inventory control.
• Lead team briefings and document meeting minutes.
• Monitor hub performance and ensure KPI targets are met.
• Create, review, and validate hub reports.
• Support Customer Support in resolving escalations.
• Lead process improvement projects to boost hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators and oversee agency teams.
• Perform other hub operation tasks as needed.

Skills

Team leadership

Microsoft Office

Logistics operations

Inventory control

Education

Bachelor’s degree

Tools

Excel

Word

PowerPoint

Job description

Job Description:

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.


• Conducts team briefing and documents minutes of the meeting


• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.


• Creates, reviews and validates reports of the Hub


• Assists Customer Support team in call outs to solve Customer support escalations


• Implements process improvement initiatives & projects geared towards increasing Hub productivity


• Handle payment transactions and other payment processes


• Coordinates with agency coordinators in overseeing agency teams


• Other tasks related to the operations of the Hub

Requirements:

• Bachelor’s Degree Holder


• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.


• Has held a leadership role preferably in a warehouse or hub environment


• Experience in payments processing or similar function


• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)


• Willing to be assigned anywhere in the designated Cluster


• Able to do shift work depending on agreed team schedules


• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations