HRIS Training Analyst Hybrid

Our Clients; Makati; Hybride; PHP 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Our Clients is seeking an HRIS Training Analyst in Makati to lead the design and delivery of ServiceNow and Workday training across regional HR teams in a hybrid setup.

You will develop engaging learning materials, run sessions in person and online, and coordinate scheduling and logistics while partnering with global stakeholders to align training with business goals.

Qualifications

• Minimum 3–5 years in HRIS training or instructional design within Shared Services/BPO.
• Hands-on ServiceNow training design/delivery required; Workday transitions preferred.
• Proficient with content authoring tools: Articulate 360/Storyline/Rise.
• Ability to collaborate with global HR leaders and cross-functional partners.

Responsabilités

• Analyze training needs and gaps across regional/global HR teams.
• Design end-to-end learning materials including e-learning and guides.
• Deliver training across in-person, virtual, and hybrid formats.
• Translate ServiceNow processes and Workday transitions into learning paths for users.
• Coordinate training session logistics across time zones and venues.
• Support broader Learning & Development initiatives to improve the training framework.

Connaissances

TNA

Instructional Design

Training Delivery

Stakeholder Management

Logistics & Scheduling

Learning Initiatives

Outils

ServiceNow

Workday

Articulate 360

Storyline

Rise

Description du poste

HRIS Training Analyst (Workday & ServiceNow)

Location: Makati (Hybrid)
Work Setup: Hybrid (2 Days WFH, 3 days RTO)
Shift: Mid Shift (4:00 PM – 1:00 AM)

Key Responsibilities

• Training Needs Analysis (TNA): Conduct thorough training needs assessments to identify knowledge gaps, performance directives, and technical learning requirements across regional and global HR teams.
• Instructional Design & Content Creation: Design and develop engaging, end-to-end learning materials from scratch, including e-learning modules, digital reference guides, interactive job aids, and virtual instructor-led slide decks.
• Training Delivery & Facilitation: Lead dynamic training sessions across multiple formats—in-person, virtual, and hybrid—tailored to diverse adult learning styles.
• ServiceNow & Workday Focus: Serve as the subject matter expert in translating complex ServiceNow processes and Workday system transitions into digestible, actionable learning paths for end-users.
• Stakeholder Management: Partner effectively with global HR stakeholders, subject matter experts, and business leaders to align training objectives with broader organizational goals.
• Logistics & Scheduling Administration: Manage end-to-end training operations, including setting out invites, scheduling sessions across time zones, securing meeting rooms, and coordinating all technical and visual logistics.
• Learning-Wide Initiatives: Actively participate in and support broader learning and development initiatives, contributing to the continuous improvement of the organization’s training framework.

Qualifications

• Experience (Non-Negotiable): Minimum 3 to 5 years of proven experience as an HRIS Training Analyst, Instructional Designer, or Technical Trainer within a Shared Services or BPO environment.
• Core Technical Expertise (Non-Negotiable): Hands-on experience designing and delivering specialized training for ServiceNow is strictly required. Proven experience supporting Workday transitions or system rollouts is strongly preferred.
• Instructional Design Skills: Strong capability in content authoring tools (e.g., Articulate 360 / Storyline, Rise) to build digital and e-learning solutions from scratch.
• Global Stakeholder Collaboration: Proven ability to build relationships and communicate effectively with global HR leaders and cross-functional partners.