HRBP (Employee Relations)

ALORICA TELESERVICES, INC.; Pasay; On-site; PHP 420,000 - 660,000; Full time

Job summary

ALORICA TELESERVICES, INC. is seeking an HR professional to manage employee relations, resolve workplace concerns, and ensure compliance with Philippine labor regulations.

You will promote a fair and positive employee experience across the organization. You will partner with business leaders and HR teams to guide policy, investigate issues, and document cases while upholding confidentiality and thorough records management.

Qualifications

• Bachelor’s degree in HR, Psychology, or related field.
• 3–5 years of HR experience with strong employee relations.
• Knowledge of Philippine labor laws and HR practices.
• Strong communication, problem-solving, and stakeholder management skills.
• Sound judgement, discretion, and the ability to manage sensitive workplace matters.
• Strong documentation and case management capabilities.
• Ability to build trusted partnerships with business leaders, HR teams, and Operations stakeholders.

Responsibilities

• Handle employee relations concerns, investigations, and disciplinary cases.
• Provide guidance to leaders on HR policies and employee matters.
• Manage grievances, conflict resolution, and case documentation.
• Ensure compliance with Philippine labor laws and company policies.
• Analyse employee relations trends and recommend practical solutions.
• Partner with HR and Operations teams on employee engagement initiatives.
• Maintain accurate, confidential, and well-organised employee relations records.
• Support the consistent application of HR policies and workplace procedures.

Skills

Communication

Problem solving

Stakeholder management

Discretion

Education

Bachelor's degree in HR/psychology or related field

Job description

About the role

Partner with business leaders to manage employee relations, resolve workplace concerns, and ensure compliance with company policies and Philippine labor regulations. This role will help promote a fair, consistent, and positive employee experience across the organisation.

Key responsibilities

• Handle employee relations concerns, investigations, and disciplinary cases.

• Provide guidance to leaders on HR policies and employee matters.

• Manage grievances, conflict resolution, and case documentation.

• Ensure compliance with Philippine labor laws and company policies.

• Analyse employee relations trends and recommend practical solutions.

• Partner with HR and Operations teams on employee engagement initiatives.

• Maintain accurate, confidential, and well-organised employee relations records.

• Support the consistent application of HR policies and workplace procedures.

What we're looking for

• Bachelor’s degree in Human Resources, Psychology, or a related field.

• 3–5 years of HR experience, with strong employee relations experience.

• Knowledge of Philippine labor laws and HR practices.

• Strong communication, problem-solving, and stakeholder management skills.

• Sound judgement, discretion, and the ability to manage sensitive workplace matters.

• Strong documentation, investigation, and case management capabilities.

• Ability to build trusted partnerships with business leaders, HR teams, and Operations stakeholders.