About the role
The HR Employee Relations Officer promotes positive employee relations and a healthy working environment by managing workplace concerns, employee grievances, conflict resolution, disciplinary cases, HR policy implementation, and labor compliance.
Key responsibilities
- Handle employee concerns, complaints, and grievances professionally and confidentially.
- Facilitate conflict resolution and provide guidance to employees and department heads.
- Conduct employee counseling and disciplinary meetings when necessary.
- Promote positive relationships between employees and Management.
- Monitor employee behavior, workplace concerns, attendance-related violations, and recurring disciplinary cases.
- Prepare and issue Notices to Explain, Notices of Decision, incident reports, and other disciplinary documents.
- Conduct administrative investigations and gather relevant information regarding reported incidents.
- Review employee explanations and supporting documents.
- Coordinate with department heads and Management regarding appropriate disciplinary actions.
- Monitor disciplinary records and ensure proper documentation of cases.
- Ensure due process is observed when handling employee disciplinary cases.
- Implement and communicate company policies, rules, and regulations.
- Assist in reviewing and updating the Employee Handbook and Code of Conduct.
- Ensure compliance with applicable Philippine Labor Laws and DOLE regulations.
- Provide guidance regarding company policies, attendance, leave, and workplace conduct.
- Recommend improvements to existing HR policies and procedures.
- Maintain and update employee disciplinary records and 201 files.
- Prepare employee relations reports, incident reports, case summaries, and monthly reports on employee relations concerns and disciplinary actions.
- Ensure confidentiality and proper safekeeping of employee records.
What we're looking for
- Bachelor's Degree in Human Resource Management, Psychology, Behavioral Science, or a related field.
- At least 1–2 years of experience in Human Resources, particularly in Employee Relations.
- Knowledge of Philippine Labor Laws and DOLE regulations.
- Experience handling employee grievances, investigations, and disciplinary cases.
- Knowledge of preparing Notices to Explain, Notices of Decision, incident reports, and other HR documents.
- Good communication, interpersonal, and conflict-resolution skills.
- Strong analytical, organizational, and documentation skills.
- Ability to handle confidential information with professionalism.
- Proficiency in Microsoft Office applications.
- Skills in Employee Relations and Conflict Resolution, Labor Relations and DOLE Compliance, Administrative Investigation, Disciplinary Case Management, Employee Grievance Handling, HR Policy Implementation, Employee Engagement and Retention, and HR Documentation and Reporting.