HR Specialist - Employee Labor Relations

Prince Retail Group of Companies; Mandaue; On-site; PHP 850,000 - 1,100,000; Full time

Job summary

Prince Retail Group of Companies in the Philippines is seeking a Specialist - Employee Labor to design, standardize, and govern employee and labor relations frameworks across the organization. The role focuses on due process, case governance, and labor compliance with business risk management priorities.

The position strengthens ER controls by developing templates, escalation matrices, and advisory frameworks that HRBPs and line managers implement, ensuring consistent standards across the

Qualifications

• Bachelor's degree in HR, psychology, legal management, or a related field.

Responsibilities

• Designs and standardizes ER policies, disciplinary matrices, and case handling playbooks.
• Provides expert advisory support to HRBPs on complex and high-risk ER cases.
• Conducts administrative investigations and facilitates hearings for high-risk or escalated cases.
• Establishes clear case escalation and governance protocols across the organization.
• Ensures adherence to the Labor Code of the Philippines and Company Code of Conduct in all ER actions.
• Maintains centralized case monitoring via dashboards and analytics reporting to analyze ER trends.

Education

Bachelor's degree in Human Resources, Psychology, Legal Management, or related field

Tools

MS Office

HRIS systems

Job description

About the role

The Specialist - Employee Labor, is responsible for designing, standardizing, and governing employee and labor relations frameworks across the organization. This role ensures that disciplinary processes, due process standards, case governance, and labor compliance practices are consistent, legally sound, and aligned with business risk management priorities. Beyond case handling, the position strengthens institutional controls by developing structured ER programs, templates, escalation matrices, and advisory frameworks that HR Business Partners and line managers execute across the organization with a strong focus on Program Design & ER Governance Excellence.

Key responsibilities

• Designs and standardizes ER policies, disciplinary matrices, and case handling playbooks (NTE, NOD, RTWO, etc.).
• Provides expert advisory support to HRBPs on complex and high-risk ER cases.
• Conducts administrative investigations and facilitates hearings for high-risk or escalated cases.
• Establishes clear case escalation and governance protocols across the organization.
• Ensures strict adherence to the Labor Code of the Philippines and the Company Code of Conduct in all ER actions.
• Minimizes financial exposure arising from labor cases through strong case governance, due process compliance, and cost avoidance (reducing penalties, settlements, and labor litigation risks).
• Maintains fair, objective, and consistent application of disciplinary standards across all departments to uphold credibility.
• Prepares DOLE submissions, position papers, and coordinates with Legal on external proceedings.
• Maintains centralized case monitoring via dashboards and analytics reporting to analyze ER trends and recommend systemic improvements.
• Conducts quarterly Employee Labor Relations learning sessions for Corporate in coordination with HRBP to build line manager capability on documentation discipline, command responsibility, and progressive discipline.

About you

• Bachelor's degree on Human Resources, Psychology, Legal Management, or other relevant field.
• At least 3-5 years of relevant experience in Employee Relations, Labor Relations, or HR Generalist function with exposure to case handling and administrative investigation.
• Labor Relations Certification or Paralegal training is an advantage.
• Strong knowledge of the Labor Code of the Philippines.
• Case documentation and report writing.
• Administrative investigation handling.
• Hearing facilitation skills.
• Risk assessment and compliance monitoring.
• Conflict resolution and mediation skills.
• Proficiency in MS Office and HRIS systems.