HRBP (Employee Relations)

ALORICA TELESERVICES, INC.; Quezon City; On-site; PHP 670,000 - 1,339,000; Full time

Job summary

ALORICA TELESERVICES, INC. is seeking an experienced Employee Relations professional to partner with business leaders in the Philippines.

You will manage investigations, advise on HR policies, and help ensure fair, compliant practices across the organization. The role requires strong communication, discretion, and analytical ability to translate workplace insights into practical recommendations, while collaborating closely with HR, Operations, and line managers to support employee engagement and

Qualifications

• Bachelor’s degree in Human Resources, Psychology, or a related field.
• 3–5 years of HR experience, with strong experience in employee relations.
• Knowledge of Philippine labor laws and HR practices.
• Strong communication, problem-solving, and stakeholder management skills.
• Ability to handle sensitive workplace matters with sound judgement, discretion, and professionalism.
• Strong analytical skills and the ability to translate employee relations insights into practical recommendations.

Responsibilities

• Handle employee relations concerns, investigations, and disciplinary cases.
• Provide guidance to business leaders on HR policies, employee matters, and appropriate case management.
• Manage grievances, conflict resolution processes, and employee relations documentation.
• Ensure compliance with Philippine labor laws and company policies.
• Analyse employee relations trends and recommend practical solutions.
• Partner with HR and Operations teams on employee engagement initiatives.
• Maintain accurate, confidential, and timely records of employee relations cases and outcomes.

Skills

Communication

Problem solving

Stakeholder management

Discretion

Analytical skills

Education

Bachelor’s degree in Human Resources, Psychology, or related field

Job description

About the role

Partner with business leaders to manage employee relations, resolve workplace concerns, and support compliance with company policies and Philippine labor regulations. This role helps promote fair, consistent, and effective people practices across the organisation while strengthening collaboration between HR, Operations, and business teams.

Key responsibilities

• Handle employee relations concerns, investigations, and disciplinary cases.

• Provide guidance to business leaders on HR policies, employee matters, and appropriate case management.

• Manage grievances, conflict resolution processes, and employee relations documentation.

• Ensure compliance with Philippine labor laws and company policies.

• Analyse employee relations trends and recommend practical solutions.

• Partner with HR and Operations teams on employee engagement initiatives.

• Maintain accurate, confidential, and timely records of employee relations cases and outcomes.

What we're looking for

• Bachelor’s degree in Human Resources, Psychology, or a related field.

• 3–5 years of HR experience, with strong experience in employee relations.

• Knowledge of Philippine labor laws and HR practices.

• Strong communication, problem-solving, and stakeholder management skills.

• Ability to handle sensitive workplace matters with sound judgement, discretion, and professionalism.

• Strong analytical skills and the ability to translate employee relations insights into practical recommendations.