HR Supervisor: Employee Relations & Engagement Lead

INTELEGENCIA BPO LLC CORP.; Antipolo; Vor Ort; PHP 600.000 - 900.000; Vollzeit

Zusammenfassung

INTELEGENCIA BPO LLC CORP. in Antipolo is seeking an experienced HR Supervisor to oversee daily HR operations, handle employee relations, and support a compliant and positive workplace across its sites.

The role requires a hands-on HR professional who can lead HR staff, advise operations leaders on policies, ensure timely resolution of workplace concerns, and contribute to engagement, retention, and performance management within a fast-paced BPO environment in the Philippines.

Qualifikationen

• 3-5 years of HR experience, preferably in a BPO or high-volume setting.
• Experience supervising or leading HR staff.
• Strong knowledge of Philippine labor laws and DOLE regulations.
• Experience handling employee relations cases and investigations.
• Excellent communication and confidentiality in handling sensitive matters.

Aufgaben

• Supervise HR staff and deliver consistent day-to-day HR services.
• Manage employee relations matters including grievances and investigations.
• Advise leaders on HR policies and process improvements.
• Oversee disciplinary actions, performance concerns, and attendance issues.
• Support performance management, coaching, and action plans.
• Ensure HR practices comply with Philippine labor laws and company policies.
• Coordinate with departments to address employee-related matters.
• Prepare HR documentation and reports for management review.

Kenntnisse

HR supervision

Employee relations

Labor law Philippines

Policy interpretation

Confidentiality

Coaching & counseling

Performance management

Stakeholder collaboration

Jobbeschreibung

INTELEGENCIA BPO LLC CORP. in Antipolo is seeking an experienced HR Supervisor to oversee daily HR operations, handle employee relations, and support a compliant and positive workplace across its sites.

The role requires a hands-on HR professional who can lead HR staff, advise operations leaders on policies, ensure timely resolution of workplace concerns, and contribute to engagement, retention, and performance management within a fast-paced BPO environment in the Philippines.