HR Supervisor – Employee Relations

INSPI Philippine; Quezon City; On-site; PHP 400,000 - 640,000; Full time

Job summary

INSPI Philippine is seeking an HR Supervisor to manage employee relations and discipline, ensuring due process and fair treatment. You will handle grievances, investigations, and policy enforcement while partnering with leaders to maintain a positive work environment.

The role requires strong communication, negotiation, and confidentiality, with experience in Philippine labor code compliance and administrative hearings.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, or related field
• At least 5-10 years HR experience, with strong exposure to employee relations and disciplinary handling
• Solid knowledge of Philippine Labor Code and due process requirements
• Experience in conducting administrative hearings and investigations
• Strong conflict resolution and interpersonal skills

Responsibilities

• Serve as the primary point of contact for employee concerns, grievances, and workplace issues
• Promote a positive employee experience through proactive engagement and conflict resolution
• Conduct regular employee check-ins, pulse surveys, and feedback sessions
• Partner with department heads to address morale, engagement, and retention issues
• Handle end-to-end disciplinary processes (NTE, administrative hearing, decision, documentation)
• Ensure due process is strictly followed in all employee cases
• Enforce company Code of Conduct and disciplinary policies
• Ensure compliance with Philippine labor laws and company policies
• Assist in reviewing and updating employee handbook and disciplinary procedures
• Provide guidance to managers on proper handling of employee infractions
• Maintain accurate and confidential records of all employee relations and disciplinary cases
• Prepare incident reports, case summaries, and documentation for legal compliance
• Track trends in employee issues and recommend preventive measures
• Conduct training for supervisors and managers on employee relations, discipline, and due process
• Coach leaders on conflict management and proper documentation
• Educate employees on company policies, workplace behavior, and grievance procedures
• Coordinate with Legal, Compliance, and Management on complex cases
• Represent HR in administrative hearings and case discussions
• Liaise with government agencies when necessary (e.g., DOLE-related concerns)

Skills

Excellent communication

Negotiation

Integrity & confidentiality

Conflict resolution

Interpersonal skills

Attention to detail

Judgment & objectivity

Policy & compliance knowledge

Education

Bachelor’s degree in Human Resources, Psychology, or related field

Job description

Job Summary

The HR Supervisor – Employee Relations & Discipline is responsible for maintaining a positive work environment by managing employee concerns, enforcing company policies, and ensuring proper handling of disciplinary cases. This role oversees investigations, grievance handling, and compliance with labor laws while promoting fairness, consistency, and organizational integrity.

Key Responsibilities

1. Employee Relations Management

• Serve as the primary point of contact for employee concerns, grievances, and workplace issues


• Promote a positive employee experience through proactive engagement and conflict resolution


• Conduct regular employee check-ins, pulse surveys, and feedback sessions


• Partner with department heads to address morale, engagement, and retention issues

2. Discipline & Case Management

• Handle end-to-end disciplinary processes (NTE, administrative hearing, decision, documentation)


• Ensure due process is strictly followed in all employee cases


• Investigate incidents involving misconduct, policy violations, and behavioral issues


• Recommend appropriate disciplinary actions aligned with company policy and precedent

3. Policy Implementation & Compliance

• Enforce company Code of Conduct and disciplinary policies


• Ensure compliance with Philippine labor laws and company policies


• Assist in reviewing and updating employee handbook and disciplinary procedures


• Provide guidance to managers on proper handling of employee infractions

4. Documentation & Reporting

• Maintain accurate and confidential records of all employee relations and disciplinary cases


• Prepare incident reports, case summaries, and documentation for legal compliance


• Track trends in employee issues and recommend preventive measures

5. Training & Advisory

• Conduct training for supervisors and managers on employee relations, discipline, and due process


• Coach leaders on conflict management and proper documentation


• Educate employees on company policies, workplace behavior, and grievance procedures

6. Stakeholder Coordination

• Coordinate with Legal, Compliance, and Management on complex cases


• Represent HR in administrative hearings and case discussions


• Liaise with government agencies when necessary (e.g., DOLE-related concerns)

Qualifications

• Bachelor’s degree in Human Resources, Psychology, or related field


• At least 5-10years HR experience, with strong exposure to employee relations and disciplinary handling


• Solid knowledge of Philippine Labor Code and due process requirements


• Experience in conducting administrative hearings and investigations


• Strong conflict resolution and interpersonal skills

Skills & Competencies

• Excellent communication and negotiation skills


• Strong sense of integrity and confidentiality


• Critical thinking and sound judgment in handling cases


• Ability to remain objective and professional in sensitive situations


• High attention to detail in documentation and compliance Key Performance Indicators (KPIs)


• Turnaround time for disciplinary case resolution


• % of cases resolved within due process timelines


• Reduction in repeat offenses / employee violations


• Employee relations issue resolution rate


• Compliance with labor laws and zero legal escalations


• Employee satisfaction / engagement scores (ER-related)