Employee Relations Specialist

Sta. Clara International Corporation; Mandaluyong; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading HR services provider in the Philippines seeks an experienced HR professional to oversee employee relations and ensure compliance with labor standards. The role involves administering the employee discipline process, handling grievances, and training staff. Candidates should have a degree in HR or related fields, with 3-5 years of HR experience. The position offers opportunities for engagement in company events and team activities.

Qualifications

• 3-5 years of experience in human resources focusing on employee relations.
• Ability to handle sensitive HR issues with discretion and professionalism.

Responsibilities

• Administer employee discipline processes including incident reports and hearings.
• Assign tasks to Employee Relations Staff for issue resolution.
• Conduct exit interviews and provide reports for policy improvement.
• Ensure compliance with labor standards and government reporting.

Skills

Employee relations

Conflict resolution

Discretion

Compliance knowledge

Education

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field

Master's degree or relevant HR certifications (e.g., SHRM-SCP, PHR)

Job description

• Responsible for the administration of the entire employee discipline process, from reception and evaluation of incident reports, preparation of notices, conduct of personnel hearing/investigation, and Notice of Decision/Disciplinary Action
• Assign workload and tasks with the Employee Relations Staff for the immediate action and resolutions of an issue
• Train new Employee Relations Staff to familiarize with the various deliverables and strategies of handling assignments
• Review and finalize the Notices prior to the signature of the HR Manager
• Provide advice and guidance with Projects HROs for the government compliance/DOLE reporting and handling of the entire employee discipline process
• Responsible for the monitoring of manpower reduction in all Project sites and Central Office with respect to Project-based employees
• Ensure compliance to general labor standards and DOLE guidelines
• Conduct Exit Interview for resigning employees and provide report on relevant findings for policy and program improvement of the company
• Assist Project HROs and other concerned departments during the conduct of labor inspection, and monitor company’s compliance to labor inspection findings, if any
• Handle work visa processing for Expatriate Employees and processing of work permits
• Coordinate closely with Legal team for high-risk issues/concerns to get advice for better resolution, including case endorsement of labor complaint
• Represent the company in DOLE complaint and recommend immediate action for settlement of the case
• Interact with line managers with the view to settling employee grievances and conflicts
• Handle employee grievances and other HR concerns of employees by providing advice to employee’s queries in accordance with relevant laws and company policies
• Formulate, revise ER-related forms, policies, procedures, strategies, standards, and systems in the areas of employee relations
• Conduct Orientation on Handling of Administrative Cases and Company Code of Conduct for Project HROs
• Maintain database on Blacklisted employees, Admin Cases, Labor Complaints, Resignation, and Manpower Reduction (redundancy & retrenchment)
• Assist with Employee engagement activities (Team building, company-sponsored holy mass, company events, etc.)
• Perform such other related functions as may be required by his/her Immediate Superior or the Management

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree or relevant HR certifications (e.g., SHRM-SCP, PHR) is often preferred.
• Ability to handle sensitive issues with discretion and professionalism.
• 3-5 years of experience in human resources with a focus on employee relations, conflict resolution, and compliance.