HR Employee Relations Staff

YTO EXPRESS; Pasay; On-site; PHP 279,000 - 502,000; Full time

Job summary

YTO EXPRESS in Metro Manila is seeking an HR professional to support employee relations. You will handle concerns, conduct initial fact-finding, gather information on cases, and assist in investigating disciplinary matters, policy violations, and attendance issues.

The role emphasizes preparing and maintaining documentation, issuing Notices to Explain, monitoring responses, and keeping confidential records.

Qualifications

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field.
• 1–2 years of experience in Employee Relations or a related HR function preferred.
• Knowledge of basic HR practices and Philippine labor standards is an advantage.
• Experience handling employee concerns, investigations, or HR documentation preferred.
• Strong written and verbal communication skills.
• Excellent interpersonal and conflict-resolution abilities.
• Detail-oriented with strong documentation and organizational skills.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Handle and assist in resolving employee concerns, grievances, complaints, and workplace issues.
• Conduct initial fact-finding and gather relevant information regarding employee relations cases.
• Assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents.
• Prepare and maintain documentation for employee relations cases, including incident reports, notices, explanations, and case records.
• Assist in issuing Notices to Explain (NTE) and other disciplinary documents in coordination with HR personnel.
• Monitor employee responses and ensure proper submission and recording of documents.
• Coordinate with department heads, supervisors, and employees regarding employee relations concerns and case resolutions.
• Maintain confidential records of disciplinary actions and investigations.
• Provide guidance on company policies, procedures, and employee relations processes.
• Assist in counseling, coaching, and meetings related to performance, conduct, attendance, and workplace concerns.

Skills

Communication skills

Interpersonal & conflict-resolution

Detail-oriented

Documentation & organization

Independent coordination

MS Office (Word & Excel)

Education

Bachelor's degree in Human Resources Management

Bachelor's degree in Psychology

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

About the role

This role involves handling and assisting in resolving employee concerns, grievances, complaints, and workplace issues. You will conduct initial fact-finding, gather relevant information regarding employee relations cases, and assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents.

Key responsibilities

• Handle and assist in resolving employee concerns, grievances, complaints, and workplace issues
• Conduct initial fact-finding and gather relevant information regarding employee relations cases
• Assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents
• Prepare and maintain documentation for employee relations cases, including incident reports, notices, explanations, and case records
• Assist in the preparation and issuance of Notice to Explain (NTE) and other disciplinary documents in coordination with appropriate HR personnel
• Monitor employee responses and ensure that required documents and explanations are properly submitted and recorded
• Coordinate with department heads, supervisors, and employees regarding employee relations concerns and case resolutions
• Maintain accurate and confidential records of disciplinary actions, grievances, investigations, and other employee relations matters
• Provide guidance to employees and supervisors regarding company policies, procedures, workplace rules, and proper employee relations processes
• Assist in conducting employee counseling, coaching, and meetings related to performance, conduct, attendance, and workplace concerns

About you

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field
• Preferably 1–2 years of experience in Employee Relations, HR, or a related function
• Knowledge of basic HR practices, employee relations, and Philippine labor standards is an advantage
• Experience handling employee concerns, disciplinary cases, investigations, or HR documentation is preferred
• Good written and verbal communication skills
• Strong interpersonal and conflict-resolution skills
• Detail-oriented with good documentation and organizational skills
• Able to handle confidential information with professionalism and discretion
• Proficient in Microsoft Office, particularly Word and Excel
• Ability to work independently and coordinate effectively with employees, supervisors, and management