Senior Human Resources Manager

HCT Academy [Healthcare and Technology Institute Inc.]; Pasig; On-site; PHP 893,000 - 1,562,000; Full time

Job summary

HCT Academy [Healthcare and Technology Institute Inc.] is seeking an experienced HR Manager to lead employee relations, recruitment, compensation, performance management, and HR operations in Pasig. You will partner with department heads to implement policies, maintain records, and ensure statutory compliance.

The role requires strong communication, analytical, and organizational skills, with a high level of integrity and confidentiality.

Qualifications

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field.
• 5+ years of progressive HR experience with exposure to multiple HR functions.
• Strong experience in employee relations, recruitment, compensation & benefits, performance management, and HR operations.
• Working knowledge of Philippine labor laws and HR compliance requirements.
• Experience handling employee disciplinary cases and sensitive workplace concerns is highly preferred.
• Experience with HRIS, payroll systems, and employee records management.
• Strong written and verbal communication skills.
• Excellent interpersonal, analytical, organizational, and problem-solving skills.
• High level of integrity, professionalism, confidentiality, and sound judgment.
• Ability to work independently while effectively collaborating with management and employees.
• Strong attention to detail and ability to manage multiple priorities and deadlines.

Responsibilities

• Handle employee concerns, grievances, workplace issues, and disciplinary matters in a fair, professional, and timely manner.
• Provide guidance to employees and department heads regarding Company policies, procedures, and workplace standards.
• Assist in investigations, documentation, and resolution of employee relations cases.
• Prepare and facilitate HR documentation such as Notices to Explain (NTE), Notices of Decision (NOD), written warnings, memoranda, and other employee-related communications.
• Promote positive employee relations and a professional workplace culture.
• Support employee engagement, recognition, and retention initiatives.
• Coordinate end-to-end recruitment process, from sourcing to onboarding.
• Oversee payroll-related HR information, benefits, leaves, attendance, overtime, and other compensation matters.

Skills

Written & Verbal Communication

Interpersonal Skills

Analytical Skills

Organizational Skills

Problem-Solving

Education

Bachelor's degree in HR/Business/Related Field

Tools

HRIS

Payroll Systems

Employee Records Management

Job description

• Handle employee concerns, grievances, workplace issues, and disciplinary matters in a fair, professional, and timely manner.
• Provide guidance to employees and department heads regarding Company policies, procedures, and workplace standards.
• Assist in investigations, documentation, and resolution of employee relations cases.
• Prepare and facilitate HR documentation such as Notices to Explain (NTE), Notices of Decision (NOD), written warnings, memoranda, and other employee-related communications.
• Promote positive employee relations and a professional workplace culture.
• Support employee engagement, recognition, and retention initiatives.

2. Recruitment & Talent Acquisition

• Manage and support the end-to-end recruitment process, from sourcing to onboarding.
• Coordinate with hiring managers regarding manpower requirements, job descriptions, candidate qualifications, and hiring recommendations.
• Conduct initial interviews and candidate assessments.
• Source candidates through appropriate recruitment channels and maintain an active talent pipeline.
• Prepare recruitment reports and monitor hiring progress, time-to-fill, and other recruitment metrics.
• Ensure proper completion of pre-employment requirements and onboarding documentation.
• Oversee and/or support the accurate and timely administration of payroll-related HR information, employee benefits, leaves, attendance, overtime, and other compensation matters.
• Coordinate with payroll and relevant departments regarding employee compensation concerns and adjustments.
• Ensure proper administration of government-mandated benefits and statutory requirements.
• Assist in salary reviews, compensation benchmarking, and preparation of compensation recommendations.
• Maintain accurate employee records related to compensation and benefits.

4. Performance Management

• Support the implementation and administration of the Company's performance management system.
• Coordinate performance evaluations, probationary assessments, regularization, and performance improvement processes.
• Work with department heads to ensure performance standards and expectations are properly communicated and documented.
• Monitor completion of performance reviews and assist managers in addressing performance concerns.

5. HR Policies, Compliance & Labor Relations

• Ensure HR policies and procedures are properly implemented and consistently applied.
• Monitor compliance with applicable Philippine labor laws, employment regulations, and government requirements.
• Assist in reviewing and updating the Employee Handbook, HR policies, forms, and procedures.
• Maintain proper documentation for employee relations and labor-related cases.
• Coordinate with external legal counsel or government agencies when necessary and as authorized by management.
• Provide management with HR-related recommendations and risk considerations.

6. HR Operations & Records Management

• Ensure the accuracy and completeness of employee records, HRIS data, personnel files, and other HR documentation.
• Monitor employee movements including hiring, promotion, transfer, regularization, leave, resignation, and separation.
• Oversee proper implementation of onboarding and offboarding procedures.
• Coordinate clearance and final pay processes with concerned departments.
• Generate and maintain HR reports, dashboards, and workforce data for management review.
• Ensure confidentiality and proper handling of sensitive employee information.

7. HR Advisory & Business Partnership

• Serve as a trusted HR partner to department heads and employees.
• Provide practical HR guidance on staffing, employee performance, workplace concerns, and policy implementation.
• Identify HR and organizational issues and recommend appropriate solutions.
• Participate in workforce planning and organizational development initiatives.
• Support management in implementing organizational changes and people-related programs.

8. HR Team Leadership & Process Improvement

• Provide guidance and support to HR Officers, HR Associates, and other HR team members.
• Review HR processes and identify opportunities to improve efficiency, accuracy, and employee experience.
• Assist in establishing HR service standards, workflows, and internal controls.
• Monitor the quality and timeliness of HR deliverables.
• Lead or participate in HR projects and special assignments as directed by management.

QUALIFICATIONS

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field.
• Preferably 5+ years of progressive HR experience, with significant exposure to multiple HR functions.
• Strong experience in employee relations, recruitment, compensation & benefits, performance management, and HR operations.
• Working knowledge of Philippine labor laws and HR compliance requirements.
• Experience handling employee disciplinary cases and sensitive workplace concerns is highly preferred.
• Experience with HRIS, payroll systems, and employee records management.
• Strong written and verbal communication skills.
• Excellent interpersonal, analytical, organizational, and problem-solving skills.
• High level of integrity, professionalism, confidentiality, and sound judgment.
• Ability to work independently while effectively collaborating with management and employees.
• Strong attention to detail and ability to manage multiple priorities and deadlines.