HR Employee Relations Staff

YTO EXPRESS; Pulilan; On-site; PHP 300,000 - 420,000; Full time

Job summary

YTO EXPRESS is seeking an Employee Relations Assistant in the Philippines to support resolving employee concerns and investigations. You will gather facts, prepare disciplinary documents, and maintain confidential case records while coordinating with HR and management.

The role requires a Bachelor's degree in HR/related field and 1–2 years of experience in HR or employee relations, with strong communication, documentation, and discretion.

Qualifications

• Bachelor's degree in HRM, Psychology, Business Admin, or related field.
• Preferably 1–2 years of experience in Employee Relations, HR, or related function.
• Knowledge of basic HR practices, employee relations, and Philippine labor standards is an advantage.
• Experience handling employee concerns, disciplinary cases, investigations, or HR documentation is preferred.
• Good written and verbal communication skills.
• Strong interpersonal and conflict-resolution skills.
• Detail-oriented with good documentation and organizational skills.
• Able to handle confidential information with professionalism and discretion.
• Proficient in Microsoft Office, particularly Word and Excel.
• Ability to work independently and coordinate effectively with employees, supervisors, and management.

Responsibilities

• Handle and assist in resolving employee concerns, grievances, complaints, and workplace issues.
• Conduct initial fact-finding and gather relevant information regarding employee relations cases.
• Assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents.
• Prepare and maintain documentation for employee relations cases, including incident reports, notices, explanations, and case records.
• Assist in the preparation and issuance of Notice to Explain (NTE) and other disciplinary documents in coordination with appropriate HR personnel.
• Monitor employee responses and ensure that required documents and explanations are properly submitted and recorded.
• Coordinate with department heads, supervisors, and employees regarding employee relations concerns and case resolutions.
• Maintain accurate and confidential records of disciplinary actions, grievances, investigations, and other employee relations matters.
• Provide guidance to employees and supervisors regarding company policies, procedures, workplace rules, and proper employee relations processes.
• Assist in conducting employee counseling, coaching, and meetings related to performance, conduct, attendance, and workplace concerns.

Skills

Employee relations

Communication

Documentation

Conflict resolution

Attention to detail

Independent work

Education

Bachelor's degree in HR/Related field

Tools

Microsoft Word

Microsoft Excel

Job description

About the role

This role involves handling and assisting in resolving employee concerns, grievances, complaints, and workplace issues. You will conduct initial fact-finding, gather relevant information regarding employee relations cases, and assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents.

Key responsibilities

• Handle and assist in resolving employee concerns, grievances, complaints, and workplace issues
• Conduct initial fact-finding and gather relevant information regarding employee relations cases
• Assist in investigating disciplinary cases, policy violations, attendance concerns, and other employee-related incidents
• Prepare and maintain documentation for employee relations cases, including incident reports, notices, explanations, and case records
• Assist in the preparation and issuance of Notice to Explain (NTE) and other disciplinary documents in coordination with appropriate HR personnel
• Monitor employee responses and ensure that required documents and explanations are properly submitted and recorded
• Coordinate with department heads, supervisors, and employees regarding employee relations concerns and case resolutions
• Maintain accurate and confidential records of disciplinary actions, grievances, investigations, and other employee relations matters
• Provide guidance to employees and supervisors regarding company policies, procedures, workplace rules, and proper employee relations processes
• Assist in conducting employee counseling, coaching, and meetings related to performance, conduct, attendance, and workplace concerns

About you

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field
• Preferably 1–2 years of experience in Employee Relations, HR, or a related function
• Knowledge of basic HR practices, employee relations, and Philippine labor standards is an advantage
• Experience handling employee concerns, disciplinary cases, investigations, or HR documentation is preferred
• Good written and verbal communication skills
• Strong interpersonal and conflict-resolution skills
• Detail-oriented with good documentation and organizational skills
• Able to handle confidential information with professionalism and discretion
• Proficient in Microsoft Office, particularly Word and Excel
• Ability to work independently and coordinate effectively with employees, supervisors, and management