HR Services Associate

Assessment Analytics Inc.; Makati; Vor Ort; PHP 335.000 - 603.000; Vollzeit

Zusammenfassung

Assessment Analytics Inc. is seeking an HR Services Associate in Makati to support the HR Services team with post-sales administrative tasks and timely reports. You will coordinate projects with clients, assist in training services, and help manage talent programs.

The role involves preparing reports, updating project materials, and ensuring smooth handoffs after project turnover. Fresh graduates are welcome; strong Excel skills and LMS familiarity are a plus.

Qualifikationen

• College graduate of any 4-year course.
• Psychology and Human Resources graduates are preferred.
• Fresh graduates are welcome to apply.
• Computer literate; advanced MS Excel skills preferred.
• Knowledge in Learning Management System is an advantage.

Aufgaben

• Provides general administrative and clerical support to all HR Services projects and initiatives.
• Oversees the implementation of assigned projects, monitors deliverables, coordinates with clients and external service providers, and consolidates deliverables.
• Conducts orientation/briefing sessions with clients on test administration systems and HR services offered.
• Prepares weekly and monthly reports on project/account implementation for submission to internal and/or external customers.
• Collaborates with Business Alliance Team in preparing documents for project bidding and proposals, including requesting quotations and updating calculators.
• Prepares insight reports for benchmarking studies and project compliance.
• Maintains inventory of HR services materials and SHL training collaterals.

Ausbildung

Bachelor's degree or equivalent

Psychology or Human Resources preferred

Tools

MS Excel

Learning Management System

Jobbeschreibung

The HR Services Associate is an essential contributor to the performance of our services function and supports the HR Services team in client project management. This job role is responsible for the administrative tasks after sales and in delivering timely reports and data analytics. Accounts coordination and project facilitation with clients are major contributions for excellent customer service. This role is exposed to facilitating training services and talent management programs for external clients.

Specific Duties and Responsibilities:

1. Provides general administrative and clerical support to all HR Services projects and initiatives.

2. Oversees the implementation of assigned project/s, such as but not limited to, monitoring of deliverables, coordinating with clients and external service providers, creating, and consolidating deliverables, and providing needed assistance.

3. Conducts orientation/briefing sessions with clients on test administration systems and HR services offered.

4. Prepares weekly and monthly reports on project/account implementation for submission to internal and/or external customers.

5. Collaborates with Business Alliance Team in preparing the documents for project bidding and proposals, including but not limited to, requesting of quotations from external service providers and updating calculators.

6. Prepares insight report for but not limited to benchmarking studies and project compliance.

7. Adheres to the after sales and project turnover process- One Point-Person Policy:

8. Maintains inventory of HR services materials and SHL training collaterals.

a. Sales to turnover the project and send all legal documents for HRS reference (signed NTP, TOR, Contract, etc.)

b. Sales to invite HRS to formally meet with client for introduction and project turnover.

c. Coordinate with consultants and clients on any concerns moving forward.

d. Create and consolidate SLAs.

e. Create and monitor gantt chart and follow up deliverables and update on next steps.

f. Create HRS Slides and report project status weekly.

g. In-charge of scheduling meetings and recording minutes.

h. Create project folder in sharepoint and consolidate all files and materials related to the project.

i. Request and consolidate Certificate of Completion and evaluation survey.

j. Submit timely payment requests and make sure payments are accurate.

Job Requirements

• College graduate of any 4-year course. Psychology and Human Resources graduates are preferred.
• Fresh graduates are welcome to apply.
• Computer Literate. Advanced skills in MS Excel and knowledge in Learning Management System is an advantage.