HR Roles | Quezon City

PM Consulting; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

The Citi HR Generalist is an intermediate level role delivering day-to-day HR support across the employee lifecycle and partnering with line managers to drive organizational performance.

Based in the Philippines, the role requires 3-5 years of relevant experience, proficiency with Microsoft Office and PeopleSoft, and a solid grasp of all facets of HR, including employee relations and policy interpretation.

Qualifications

• 3-5 years of relevant experience
• Working knowledge of industry standards and practices
• Demonstrated analytical skills and all facets of HR
• Consistently demonstrates clear and concise written and verbal communication

Responsibilities

• Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
• Responsible for HR delivery and implementation across the employee lifecycle
• Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
• Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
• Resolve moderately complex HR issues conferring with managers when necessary
• Assist progressively larger or more complex employee populations and participate on company projects
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Skills

HR knowledge

Analytical skills

Communication

Education

Bachelor’s degree

Tools

PeopleSoft

Microsoft Office

Job description

The Human Resources (HR) Generalist is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Responsibilities:

• Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
• Responsible for HR delivery and implementation across the employee lifecycle
• Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
• Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
• Resolve moderately complex HR issues conferring with managers when necessary
• Assist progressively larger or more complex employee populations and participate on company projects
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Qualifications:

• 3-5 years of relevant experience
• Working knowledge of industry standards and practices
• Proficient in Microsoft Office and PeopleSoft
• Demonstrated analytical skills and all facets of HR
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience