HR Operations Sr Associate

Proselect Management Inc; Pasig; Hybrid; PHP 500,000 - 700,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

13th Month Pay

Retirement Plan

Job Training

Professional Development

Job summary

A human resources management firm is seeking an HR professional with over 4 years of experience in global shared services. The role involves providing front-facing HR support, managing HR operational processes, and mentoring junior associates. Candidates must possess strong English communication skills and demonstrate a commitment to diversity and excellent client service. This is a full-time hybrid position based in Pasig, offering professional development and government mandated benefits.

Qualifications

• Minimum 4 years of experience in HR or related operations.
• Not open to local experience.
• Excellent English (oral and written) proficiency.
• Strong HRIS knowledge and HR processes.
• Strong communication, collaboration, and client service skills.

Responsibilities

• Provide front-facing support for routine HR inquiries and transactional processes.
• Monitor, manage, and ensure accuracy in HR operational processes.
• Mentor and guide junior associates to improve service delivery.
• Collaborate with internal teams to enhance operational effectiveness and efficiency.
• Analyze requests and processes to identify opportunities for improvement.
• Maintain accurate employee records and compliance with labor laws.
• Support HR functions across the employee lifecycle.
• Support HR functions across the employee lifecycle (onboarding, offboarding, payroll, benefits, absence management).

Skills

Global shared services experience

Oral and written proficiency in English

Knowledge of HR processes and HRIS systems

Strong critical thinking and problem-solving abilities

Exceptional attention to detail and accuracy

Effective communication and facilitation skills

Commitment to diversity, equity, inclusion

Attention to detail

Client service

Professionalism

Communication

DEI commitment

Education

Bachelor's degree

Tools

HRIS

Job description

Job Description

Hybrid - Pasig 3-5 Yrs Exp Bachelor Full-time

Government Mandated Benefits

• 13th Month Pay

Insurance Health & Wellness

• Health Insurance, Life Insurance, HMO
• Company Equipment, Retirement Plan

Professional Development

• Job Training, Professional Development

Key Responsibilities

• Provide front-facing support for routine HR inquiries and transactional processes.
• Monitor, manage, and ensure accuracy in HR operational processes.
• Mentor and guide junior associates to improve service delivery.
• Collaborate with internal teams to enhance operational effectiveness and efficiency.
• Analyze requests and processes to identify opportunities for improvement.
• Maintain accurate employee records, documentation, and compliance with labour laws.
• Uphold PwC’s professional and technical standards, code of conduct, and client service quality.
• Support HR functions across the employee lifecycle (onboarding, offboarding, payroll, benefits, absence management).

Essential Qualifications & Skills

• Global shared services experience. (Not open to local exp)
• Minimum 4 years of experience in HR or related operations.
• Oral and written proficiency in English.
• Knowledge of HR processes and HRIS systems.
• Strong critical thinking and problem-solving abilities.
• Exceptional attention to detail and accuracy.
• Ability to build and maintain relationships and deliver excellent client service.
• Professionalism, integrity, and adaptability to changing demands.
• Effective communication and facilitation skills.
• Commitment to diversity, equity, inclusion, and coaching diverse teams.