HR Operations Sr Associate

Risewave Consulting Inc.; Pasig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A consulting firm is seeking an HR Operations Senior Associate for on-site work in Pasig, Metro Manila. The role requires 4 years of relevant experience and strong proficiency in English. As part of your responsibilities, you'll provide front-facing support, monitor transactions, and collaborate with teams to enhance HR operations. You should possess exceptional critical thinking skills and a commitment to professionalism in all client interactions. The ideal candidate excels in relationship-building and customer service.

Qualifications

• 4 years of experience in HR operations or related field.
• Oral and written proficiency in English required.
• Exceptional critical thinking and attention to precision.

Responsibilities

• Provide front-facing support for routine inquiries.
• Monitor and manage transactional processes.
• Collaborate with various teams to enhance effectiveness.
• Maintain quality service in HR operations.

Skills

Critical thinking

Customer service

Data interpretation

Communication skills

Education

Bachelor's degree in HR or related discipline

Tools

HRIS

Job description

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

HR Operations Senior Associate

Key Skills

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self-awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Responsibilities

• Provide front-facing support for routine inquiries.
• Monitor and manage transactional processes.
• Collaborate with various teams to enhance effectiveness.
• Maintain quality service in HR operations.
• Analyze requests to identify areas for enhancement.
• Maintain accurate records and documentation.
• Uphold the firm's standards in client interactions.

What You Must Have

• 4 years of experience.
• Oral and written proficiency in English required.

What Sets You Apart

• HR or related discipline.
• Technical knowledge including HRIS experience.
• Exceptional critical thinking and attention to precision.
• Excelling in relationship building and customer service.
• Demonstrating professionalism and integrity.
• Adapting to changing demands and pressures.
• Managing multiple tasks with changing priorities.
• Communicating effectively and facilitating group discussions.
• Commitment to valuing differences and coaching diverse teams.

Stakeholder Management, HR Business Partnering, Written and Verbal Communication Skills, Performance Management, Organizational Development, Leadership Development, Process Management, People Management.