HR Operations Specialist: POEA & Visa Processing

Royal Caribbean Group; Pasay; On-site; PHP 400,000 - 800,000; Full time

Job summary

Royal Caribbean Group in the Philippines seeks a full-time Specialist, Human Resources Operations to manage POEA contract and visa processing for crew members. You will ensure compliance and timely releases of contracts and visas, coordinating with the Global Visa team.

Responsibilities include daily POEA/visa operations, document management in C-TRAC, and collaboration with onboarding teams while upholding confidentiality and company policies.

Qualifications

• Bachelor's/College Degree, preferably in International Studies or Maritime Field.
• Knowledge in POEA and Visa requirements and joining port documents.
• Knowledge in Office Productivity Tools.

Responsibilities

• Accountable for POEA and Visa processing for crew members.
• Monitor POEA and Visa processes and ensure timely releases.
• Submit visa applications to Global Visa team in a timely manner.
• Upload scanned visa copies in C-TRAC promptly.
• Ensure complete documents for non-appointment CM's are collated and processed.
• Support performance standards and contribute to service improvements.

Skills

Interpersonal skills

Communication skills

Problem solving

Education

Bachelor's degree in International Studies or Maritime Field

Tools

MS Office

Job description

Royal Caribbean Group in the Philippines seeks a full-time Specialist, Human Resources Operations to manage POEA contract and visa processing for crew members. You will ensure compliance and timely releases of contracts and visas, coordinating with the Global Visa team.

Responsibilities include daily POEA/visa operations, document management in C-TRAC, and collaboration with onboarding teams while upholding confidentiality and company policies.