HR Operations Coordinator

LanguageLine Solutions UK; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

HMO coverage

Career development opportunities

Collaborative work environment

Job summary

PSG Global Solutions in the Philippines seeks an HR Operations Assistant to support onboarding, benefits, compensation, performance management, and organizational planning, ensuring accurate records and smooth HR processes across the employee lifecycle. You will respond to employee questions, coordinate with HR teams, assist with onboarding, maintain HR documentation, and help implement improvements.

The role offers a competitive salary, performance incentives, HMO coverage, and strong

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• Minimum of 1 year HR-related experience, including internships.
• Strong verbal and written communication skills.
• Analytical and problem-solving abilities.
• Ability to prioritize tasks and meet deadlines.
• Strategic and solution-oriented approach to workplace challenges.
• Adaptable in a growing organization.
• Customer service mindset and sense of urgency.
• Ability to work independently while collaborating with HR teams.

Responsibilities

• Support day-to-day HR operations and administrative activities.
• Respond to employee questions and requests related to HR programs and benefits.
• Coordinate with appropriate HR teams or contacts to resolve employee concerns promptly.
• Assist with onboarding and other employee lifecycle processes.
• Support the administration of benefits, compensation, and performance management programs.
• Maintain accurate employee information and HR documentation.
• Help implement and improve HR processes, procedures, and programs.
• Provide timely customer service while maintaining confidentiality and professionalism.
• Identify issues, recommend solutions, and follow through on assigned actions.
• Support organizational initiatives and projects as needed.

Skills

Communication skills

Written and verbal communication

Analytical thinking

Time management

Prioritization

Adaptability

Customer service mindset

Independent work

Team collaboration

Education

Bachelor’s degree in HR, Business Administration, or a related field

Job description

Play a key part in creating a seamless employee experience. This role supports essential HR operations across onboarding, benefits, compensation, performance management, and organizational planning—helping employees get the support they need while keeping HR processes efficient, accurate, and well-coordinated.

Employment Type: Full-Time

Key Responsibilities

• Support day-to-day HR operations and administrative activities.
• Respond to employee questions and requests related to HR programs and benefits.
• Coordinate with appropriate HR teams or contacts to resolve employee concerns promptly.
• Assist with onboarding and other employee lifecycle processes.
• Support the administration of benefits, compensation, and performance management programs.
• Maintain accurate employee information and HR documentation.
• Help implement and improve HR processes, procedures, and programs.
• Provide timely customer service while maintaining confidentiality and professionalism.
• Identify issues, recommend solutions, and follow through on assigned actions.
• Support organizational initiatives and projects as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of HR-related experience, including relevant internship experience.
• Strong verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
• Strategic and solution-oriented approach to workplace challenges.
• Adaptable and flexible in a growing organization.
• Strong customer service mindset and sense of urgency.
• Ability to work independently while collaborating effectively with HR teams and employees.

What We Offer

• Competitive salary package
• Performance incentives
• HMO coverage
• Career development opportunities
• Collaborative work environment

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What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants. If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values Report online: tp.integrityline.com Philippines toll-free hotline: [phone] Protecting Yourself During Recruitment To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews. We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.