START ASAP | HR Operations Coordinator | Hybrid

PSG Global Solutions Inc.; Makati; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

HMO coverage

Career development opportunities

Collaborative work environment

Job summary

PSG Global Solutions Inc. in the Philippines is seeking an HR Operations Associate to support onboarding, benefits, compensation, performance management, and organizational planning.

You will help employees access HR services and ensure processes run smoothly and accurately. You will handle day-to-day support, respond to inquiries, coordinate with HR teams, assist with onboarding, maintain HR records, and contribute to process improvements while upholding confidentiality and professionalism.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum 1 year HR-related experience, including internship.
• Strong communication, analytical and problem-solving abilities.
• Ability to manage priorities and meet deadlines.

Responsibilities

• Support day-to-day HR operations and administrative activities.
• Respond to employee questions and requests related to HR programs and benefits.
• Coordinate with appropriate HR teams or contacts to resolve employee concerns promptly.
• Assist with onboarding and other employee lifecycle processes.
• Support the administration of benefits, compensation, and performance management programs.
• Maintain accurate employee information and HR documentation.
• Help implement and improve HR processes, procedures, and programs.
• Provide timely customer service while maintaining confidentiality and professionalism.
• Identify issues, recommend solutions, and follow through on assigned actions.
• Support organizational initiatives and projects as needed.

Skills

Strong communication

Analytical thinking

Problem solving

Task prioritization

Independent worker

Team collaboration

Customer service mindset

Adaptability

Organizational skills

Education

Bachelor’s degree in HR or related field

Job description

About the Role

Play a key part in creating a seamless employee experience. This role supports essential HR operations across onboarding, benefits, compensation, performance management, and organizational planning—helping employees get the support they need while keeping HR processes efficient, accurate, and well-coordinated.

Key Responsibilities

• Support day-to-day HR operations and administrative activities.

• Respond to employee questions and requests related to HR programs and benefits.

• Coordinate with appropriate HR teams or contacts to resolve employee concerns promptly.

• Assist with onboarding and other employee lifecycle processes.

• Support the administration of benefits, compensation, and performance management programs.

• Maintain accurate employee information and HR documentation.

• Help implement and improve HR processes, procedures, and programs.

• Provide timely customer service while maintaining confidentiality and professionalism.

• Identify issues, recommend solutions, and follow through on assigned actions.

• Support organizational initiatives and projects as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum 1 year of HR-related experience, including relevant internship experience.

• Strong verbal and written communication skills.

• Excellent analytical and problem-solving abilities.

• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.

• Strategic and solution-oriented approach to workplace challenges.

• Adaptable and flexible in a growing organization.

• Strong customer service mindset and sense of urgency.

• Ability to work independently while collaborating effectively with HR teams and employees.

What We Offer

• Competitive salary package

• Performance incentives

• HMO coverage

• Career development opportunities

• Collaborative work environment

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