HR Operations Coordinator

PSG Global Solutions, LLC; Philippines; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

HMO coverage

Career development opportunities

Collaborative work environment

Job summary

PSG Global Solutions, INC, a Teleperformance company, invites you to join our HR Operations team in the Philippines. This role supports essential HR operations across onboarding, benefits, compensation, performance management, and organizational planning - helping employees get the support they need while keeping HR processes efficient, accurate, and well-coordinated.

You will handle day-to-day HR tasks, respond to employee questions, maintain accurate records, and help improve HR processes,

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of HR-related experience, including relevant internship experience.
• Strong verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
• Strategic and solution-oriented approach to workplace challenges.
• Adaptable and flexible in a growing organization.
• Strong customer service mindset and sense of urgency.
• Ability to work independently while collaborating effectively with HR teams and employees.

Responsibilities

• Support day-to-day HR operations and administrative activities.
• Respond to employee questions and requests related to HR programs and benefits.
• Coordinate with appropriate HR teams or contacts to resolve employee concerns promptly.
• Assist with onboarding and other employee lifecycle processes.
• Support the administration of benefits, compensation, and performance management programs.
• Maintain accurate employee information and HR documentation.
• Help implement and improve HR processes, procedures, and programs.
• Provide timely customer service while maintaining confidentiality and professionalism.
• Identify issues, recommend solutions, and follow through on assigned actions.
• Support organizational initiatives and projects as needed.

Skills

Verbal and written communication

Analytical and problem-solving

Multitasking

Customer service mindset

Independent yet collaborative

Adaptability

Education

Bachelor's degree in HR/Business Administration

Job description

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Job Description:

Employment Type:

Full-Time

About the Role

Play a key part in creating a seamless employee experience. This role supports essential HR operations across onboarding, benefits, compensation, performance management, and organizational planning - helping employees get the support they need while keeping HR processes efficient, accurate, and well-coordinated.

Key Responsibilities

• Support day-to-day HR operations and administrative activities.
• Respond to employee questions and requests related to HR programs and benefits.
• Coordinate with appropriate HR teams or contacts to resolve employee concerns promptly.
• Assist with onboarding and other employee lifecycle processes.
• Support the administration of benefits, compensation, and performance management programs.
• Maintain accurate employee information and HR documentation.
• Help implement and improve HR processes, procedures, and programs.
• Provide timely customer service while maintaining confidentiality and professionalism.
• Identify issues, recommend solutions, and follow through on assigned actions.
• Support organizational initiatives and projects as needed.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of HR-related experience, including relevant internship experience.
• Strong verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
• Strategic and solution-oriented approach to workplace challenges.
• Adaptable and flexible in a growing organization.
• Strong customer service mindset and sense of urgency.
• Ability to work independently while collaborating effectively with HR teams and employees.

What We Offer

• Competitive salary package
• Performance incentives
• HMO coverage
• Career development opportunities
• Collaborative work environment

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