HR Officer - Talent Acquisition and Development

Private Advertiser; Parañaque; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Private Advertiser in the Philippines is seeking a Talent Acquisition and Development Officer to lead end-to-end recruitment, training compliance, and performance management across FOH and BOH operations, including QA partnerships to ensure audit readiness.

You will design training modules, implement GMP/HACCP programs, and build career pathways from hourly staff to supervisory roles, ensuring brand consistency and operational excellence.

Qualifications

• Bachelor’s degree in HRM, Psychology, Business Admin, or related field.
• 3–5 years in HR with supervisory/leadership experience.
• Experience in multi-branch cafe, casual dining, FMCG, or food manufacturing.
• Proven ability to design and deploy training modules from scratch.
• Proficient in Canva and MS Office for training materials and HR reporting.
• Foundational understanding of GMP and HACCP principles.

Responsibilities

• Coordinate specialized hiring across diverse business arms: Café Branches, Central Commissary & Catering, Supply Chain, Wholesale and Head Office.
• Forecast workforce gaps with Store Managers and Plant Supervisors for peak seasons.
• Design and spearhead localized orientation frameworks for brand philosophy and food handling.
• Translate food safety and operational protocols into interactive learning modules for frontline staff.
• Track, schedule, and refresh GMP, HACCP, and SSOP trainings.
• Maintain audit-ready training files and support external safety inspections and audits.
• Implement performance review systems and department-specific standards.
• Oversee mid-year and annual appraisal pipelines with documented feedback.

Skills

Training design

Instructional design

Cross-functional collaboration

Employee assessment design

Performance management

Education

Bachelor’s degree in HRM/PSY/Biz Admin or related field

Tools

Canva

MS PowerPoint

MS Excel

Job description

About the role

The Talent Acquisition and Development Officer drive the end-to-end recruitment, training compliance, performance management, and organizational development strategies across all business units. This role bridges the gap between high-volume front-of-house (FOH) staffing and specialized back-of-house (BOH) commissary, supply chain, and corporate catering recruitment. Additionally, this role serves as the critical HR bridge to food safety, partnering directly with the Technical Quality Assurance (QA) team to ensure 100% training compliance, pristine training records, and total audit-readiness across all production lines and retail storefronts.

Key responsibilities

• Coordinate specialized hiring across diverse business arms: Café Branches, Central Commissary & Catering, Supply Chain, Wholesale and Head Office

• Collaboratively forecast workforce gaps alongside Store Managers and Plant Superintendents to prevent critical operational shortfalls during peak seasons

• Design and spearhead localized orientation frameworks ensuring all new hires absorb brand philosophy, hospitality expectations, and food handling protocols

• Translate food safety and operational protocols into interactive learning modules for front-line employees

• Systematically track, schedule, and execute regular refresher training on Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Point (HACCP), and standard sanitation procedures (SSOP)

• Architect and maintain meticulous, audit-ready physical and digital training files and witness during external municipality sanitary inspections, FDA reviews, or third-party safety audits

• Implement performance review systems tracking performance standards unique to each department

• Oversee mid-year and annual appraisal pipelines, guaranteeing field managers deliver regular, fair, and documented feedback

• Intervene with tailored Performance Improvement Plans (PIPs) or corrective micro-training when performance evaluations indicate a dip in compliance, sanitation, or service delivery metrics

• Design career pathing frameworks enabling long-serving hourly store or factory crew to step into Store Manager, Line Supervisor, or Head Office support roles

• Instructional Design: Build, write, and develop customs, structured training modules, course materials, manuals, and practical assessments tailored to specific operations.

Job Requirements

• Bachelor’s degree in Human Resources Management, Psychology, Business Administration, or a related field.

• 3 to 5 years of total experience in human resources, with at least 1 to 2 years in a dedicated supervisory, team-lead, or senior specialist role.

• Must feature solid experience working within a multi-branch cafe, casual dining restaurant chain, fast-moving consumer goods (FMCG), or food manufacturing environment.

• Proven capability to write, build, and deploy training modules, slide decks, operational manuals, and employee assessment tests from scratch.

• Strong command of Canva, MS PowerPoint, or instructional design tools for creating engaging training materials. Proficient in MS Excel or Google Sheets for compiling HR reports and metrics tracking.

• Foundational, practical understanding of Good Manufacturing Practices (GMP) and HACCP principles.