HR Generalist

TaskUs; Bulacan; On-site; PHP 279,000 - 502,000; Full time

Job summary

TaskUs in the Philippines is seeking an HR Generalist who will be the primary caretaker of employees, handling labor relations, investigations, and compliance while supporting day-to-day HR operations on site.

The role requires at least two years’ experience in a BPO or generalist capacity, strong analytical ability, and the flexibility to work night shifts on a rotating schedule, with a focus on equitable people practices.

Qualifications

• At least 2 years of experience in HR, BPO experience preferred on a generalist or supervisory level.
• Has a strong background in employee/labor relations.
• Strong analytical skills.
• Can work independently.
• Willing to work on site and on a night shift/rotating schedule.

Responsibilities

• Do NTE review and validation.
• Conduct investigations and admin hearings, recommending decisions aligned with the Code of Conduct.
• Handle DOLE cases and manage data accuracy.
• Advise stakeholders on people-related issues.
• Conduct FGDs and policy roadshows.
• Handle employee grievances.

Skills

Employee relations

Analytical skills

Independent worker

BPO experience

Job description

So what does a HR Generalist really do? Think of yourself as the primary person who will be in charge of taking care of the employees,

Imagine yourself going to work with one thing on your mind: you want to make a change. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will be in charge of Employee or Labor Relations.

As a HR Generalist, you will:

• Do NTE review and validation.

• Conduct the initial investigation and administrative hearing. You will make the recommendation for the decision. Ensure that the decision is aligned with the company code of conduct.

• Handle DOLE cases, be in charge of data management, and data accuracy.

• Act as the advisor to the stakeholders for all people related issues / concerns.

• Conduct FGDs and policy roadshows.

• Handle employee grievances

Do you have what it takes to become a HR Generalist?

Requirements:

• At least 2 years of experience (BPO experience is preferred on a generalist or supervisory level).

• Has a strong background in employee/labor relations.

• Strong analytical skills.

• Can work independently.

• Willing to work on site and on a night shift/rotating schedule.

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”