Employee Relations Specialist

WNS; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Job summary

WNS is seeking a HR/Employee Relations support professional in the Philippines to manage disciplinary cases end-to-end, gather information for ER cases, and prepare essential HR documents. You will assist in onboarding, engagement programs, and HR reporting while maintaining ER trackers for accurate records.

The role requires a 4-year degree and 1–3 years of HR/ER experience, with knowledge of Philippine labor laws and strong communication skills.

Qualifications

• Graduate of a 4-year course, preferably in HR, Psychology, Business Administration, or related field.
• 1–3 years of HR, Employee Relations, or HRBP support experience.
• Experience handling disciplinary or employee relations cases.
• Knowledge of Philippine labor laws and disciplinary procedures.
• Strong written communication, organization, and attention to detail.

Responsibilities

• Handle end-to-end disciplinary case management.
• Assist in Employee Relations cases by gathering information, scheduling hearings, and maintaining case files.
• Prepare HR documents such as Notices to Explain and meeting minutes.
• Respond to employee and manager inquiries regarding company policies and basic labor standards.
• Support HRBP activities, including onboarding, engagement programs, and HR reporting.
• Maintain and update ER trackers to ensure accurate documentation and timely case closure.

Skills

Strong written communication

Attention to detail

Organization

Education

4-year degree in HR/ Psychology/BA or related

Job description

• Handle end-to-end disciplinary case management.
• Assist in Employee Relations (ER) cases by gathering information, scheduling hearings, and maintaining case files.
• Prepare HR documents such as Notices to Explain (NTEs) and meeting minutes.
• Respond to employee and manager inquiries regarding company policies and basic labor standards.
• Support HRBP activities, including onboarding, engagement programs, and HR reporting.
• Maintain and update ER trackers to ensure accurate documentation and timely case closure.

Qualifications

• Preferably graduate of any 4-year course, preferably Human Resources, Psychology, Business Administration, or related fields.
• 1 to 3 years of HR, Employee Relations, or HRBP support experience.
• Experience handling disciplinary or employee relations cases is preferred.
• Basic knowledge of Philippine labor laws and disciplinary procedures.
• Strong written communication, organization, and attention to detail.