About The Role
We are looking for a Senior Employee Relations Specialist who will be responsible for managing employee relations concerns, workplace investigations, disciplinary processes, performance-related cases, and employee compliance matters. The role will work closely with employees, managers, HR, and the Internal Legal Department to ensure that employee concerns and cases are handled fairly, consistently, confidentially, and in accordance with company policies and applicable labor laws.
Key responsibilities
- Manage and monitor employee relations cases, workplace concerns, and disciplinary matters from initial documentation through resolution
- Review and follow up on Incident Reports (IRs) and conduct appropriate internal investigations based on reported incidents
- Gather and review relevant documents, statements, records, and other information necessary for internal investigations
- Prepare and issue Notice to Explain (NTE) to employees involved in potential policy violations, in coordination with the concerned department and HR management
- Coordinate with the Internal Legal Department regarding employee relations cases, investigations, disciplinary actions, and other labor-related concerns
- Prepare and issue Notice of Decision (NOD) based on the results of the investigation and applicable company policies, subject to the appropriate review and approval process
- Monitor employee tardiness and attendance concerns based on Timekeeping (TK) records and ensure that appropriate notices and documentation are issued when necessary
- Handle and monitor the Performance Improvement Plan (PIP) process based on employees' monthly performance evaluations, including coordination with supervisors and department heads
- Manage and monitor the EOP (Employee Offboarding Process), ensuring proper coordination among HR, employees, departments, and other concerned parties
- Ensure proper documentation and maintenance of employee relations records, investigation files, notices, and case resolutions
About You
- Bachelor's degree in Human Resources Management, Psychology, Behavioral Science, Business Administration, or a related field
- At least 3-5 years of relevant experience in Employee Relations, Labor Relations, HR Operations, or a similar HR role
- Strong knowledge of Philippine labor laws, DOLE regulations, and basic principles of employee discipline and due process
- Hands-on experience handling Incident Reports, internal investigations, NTEs, NODs, disciplinary cases, and employee grievances
- Experience in managing attendance and tardiness cases, including review of timekeeping records and corresponding documentation
- Experience handling Performance Improvement Plans (PIPs) and performance-related employee cases
- Familiarity with employee offboarding/termination processes and proper documentation
- Strong written and verbal communication skills, with the ability to communicate professionally with employees and management
- Strong investigation, documentation, analytical, and problem-solving skills
- Ability to handle confidential and sensitive employee information with professionalism and discretion