HR Associate (Business Support)

Hammerjack Pty Ltd; Taguig; Hybrid; PHP 391,000 - 614,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a dedicated HR Shared Services professional to deliver centralized payroll, benefits, and HR transactions in a hybrid setup in Taguig City. You will maintain accurate employee records, support service center operations, and collaborate with HRIS and program managers to improve processes and data integrity, while ensuring data privacy and reliable service delivery.

Work setup is hybrid with one weekly onsite in BGC, Taguig city, and night shift hours from 8 PM to 5

Qualifications

• Bachelor's degree in Business Admin, HR or Psychology.
• HR Shared Services experience highly preferred.
• Strong written and verbal communication skills - a must.
• Working knowledge of Excel and Word will be preferred.

Responsibilities

• Perform day-to-day GHRS operations, ensuring SLA adherence.
• Administer Service Central resolutions based on access and HR systems.
• Maintain accurate employee records including associate personal files.
• Participate in ad hoc HR and office-wide projects.
• Follow GHRS processes and support efficiency improvements.
• Monitor workload and track completion in trackers.

Skills

Strong communication

Excel

Word

Education

Bachelor's Degree in Business Admin., HR or Psychology

Tools

Excel

Word

Job description

Job Summary

Provides centralized human resource services spanning payroll, benefits, and other transactions. Ensures efficiency of service center operations, technology, and transaction processes. Establishes standards and procedures for handling employee questions, transactions, and administration of human resource programs. Coordinates services with human resource information systems, human resource program managers, and technology specialists.

The Role:

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics
• Administer Service Central resolutions based on assigned access and other HR systems-related support
• Assists with maintaining accurate employee records including associate personal files
• Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
• Follow the defined processes in GHRS. Cooperate on focused process efficiency, monitoring of workload and the implementation of the improvement projects
• Identify the potential for better team efficiencies and agree with the leader on their implementation
• Fully responsible for keeping employee data accuracy and privacy
• Facilitate monitoring of team's tasks and accurate entry of completion in trackers
• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
• Enrich the processes and the value added services for the internal customer
• Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing

Job Requirements:

• Bachelor's Degree in Business Adminstration, Human Resources or Psychology
• HR Shared Services experience highly preferred
• Strong written and verbal communication skills - a must
• Working knowledge of Excel and Word will be preferred

Work Setup: Hybrid (once a week onsite in BGC, Taguig City)

Work Schedule: Night Shift (8PM - 5AM)