HR Associate (Business Support)

Comrise; Taguig; Hybrid; PHP 420,000 - 620,000; Full time

Job summary

Comrise seeks a HR Shared Services professional to manage day-to-day GHRS operations, ensuring service levels and accurate employee records. The role is hybrid with weekly onsite work at BGC, Taguig City, while remaining days are flexible remote work.

Ideal candidates hold a Bachelor’s degree in Business Administration/HR/Psychology, with strong written and verbal communication. Experience in HR Shared Services plus proficiency in Excel and Word is preferred.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources or Psychology.
• HR Shared Services experience preferred.
• Strong written and verbal communication skills.
• Proficient with Excel and Word.

Responsibilities

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics.
• Administer Service Central resolutions based on assigned access and other HR systems-related support.
• Assist with maintaining accurate employee records including associate personal files.
• Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues.
• Follow the defined processes in GHRS and contribute to process efficiency improvements.
• Identify potential for better team efficiencies and coordinate implementation with leadership.
• Maintain data accuracy and privacy for all employee records.
• Facilitate monitoring of team tasks and accurate entry of completion in trackers.
• Develop expertise in HR issues to build credibility across areas.
• Enrich processes and value-added services for internal customers.
• Deliver high-quality GHRS tasks with process mapping and design proficiency.

Skills

Communication skills

Attention to detail

Education

Bachelor's degree in Business Administration / HR / Psychology

Tools

Excel

Word

Job description

Provides centralized human resource services spanning payroll, benefits, and other transactions. Ensures efficiency of service center operations, technology, and transaction processes. Establishes standards and procedures for handling employee questions, transactions, and administration of human resource programs. Coordinates services with human resource information systems, human resource program managers, and technology specialists.

The Role:

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics
• Administer Service Central resolutions based on assigned access and other HR systems-related support
• Assists with maintaining accurate employee records including associate personal files
• Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
• Follow the defined processes in GHRS. Cooperate on focused process efficiency, monitoring of workload and the implementation of the improvement projects
• Identify the potential for better team efficiencies and agree with the leader on their implementation
• Fully responsible for keeping employee data accuracy and privacy
• Facilitate monitoring of team’s tasks and accurate entry of completion in trackers
• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
• Enrich the processes and the value added services for the internal customer
• Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing

Job Requirements:

• Bachelor's Degree in Business Adminstration, Human Resources or Psychology
• HR Shared Services experience highly preferred
• Strong written and verbal communication skills - a must
• Working knowledge of Excel and Word will be preferred

Work Setup: Hybrid (once a week onsite in BGC, Taguig City)