Business Support Specialist (HR Shared Services Experience)

Comrise; Taguig; On-site; PHP 360,000 - 480,000; Full time

Job summary

Comrise is seeking an HR Shared Services professional to manage day-to-day GHRS operations, maintain employee records, and support HR and office-wide projects. You will ensure data accuracy, privacy, and adherence to defined processes.

The role requires strong communication, organization, and the ability to adapt to rotating shifts and North America hours while collaborating with HR colleagues.

Qualifications

• Experience in HR Shared Services operations and processes.
• Clear written and verbal communication skills.
• Ability to plan and prioritize workload.
• Ability to work independently and in a team.

Responsibilities

• Perform day-to-day GHRS operations, ensuring adherence to processes.
• Administer ServiceCentral resolutions based on assigned access and HR systems.
• Maintain accurate employee records and personal files.
• Participate in ad hoc HR and office-wide projects.
• Ensure data privacy and accuracy in HR records.
• Assist in monitoring workload and process improvements.

Skills

HR Shared Services

Strong communication

Prioritize workload

Team player

Customer care

Self-motivation

Adaptability

Rotating shifts

NA hours understanding

Tools

Excel

Word

Job description

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to
• Administer ServiceCentral resolutions based on assigned access and other HR
• systems-related support
• Assists with maintaining accurate employee records including associate personal files
• Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
• Follow the defined processes in GHRS. Cooperate on focused process efficiency,
• monitoring of workload and the implementation of the improvement projects
• Identify the potential for better team efficiencies and agree with the leader on their
• implementation
• Fully responsible for keeping employee data accuracy and privacy
• Facilitate monitoring of team’s tasks and accurate entry of completion in trackers
• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different
• areas
• Enrich the processes and the value added services for the internal customer
• Facilitate professional excellence through quality delivery of GHRS tasks, expertise in
• the process mapping and the process designing.

The Requirements:

• HR Shared Services experience preferred.
• Strong written and verbal communication skills.
• Ability to plan and prioritize workload.
• Ability to use own initiative but work under instruction as required.
• Ability to work as part of a team and alone with a ‘can do’ attitude.
• Maintain good working relationships with colleagues across HR.
• Ability to provide a high standards of customer care.
• Methodical and organized
• Quick Learner and self-motivated.
• Flexible and adaptable to changes.
• Working knowledge of Excel and Word will be preferred.
• Willing to be assigned on rotating shift and in North America hours.