Role: HR Assistant (GY-shift)
Benefits: PHP 1,500 Rice Allowance, Night Differential Pay, and Free HMO coverage with up to 2 dependents.
Work Schedule: 5-day workweek | 9:00 pm to 6:00 am PH time.
Work Setup: Permanent Work-Onsite |Capital Town, City of San Fernando, Pampanga.
The HR assistant provides administrative and operational support across the employee lifecycle:onboarding, offboarding, attendance, leave, and employee records. The role keeps HR documentationaccurate, timely, and confidential and supports compliance with Philippine labor laws, government-mandatedcontributions and benefits, the Data Privacy Act, and company policies.
Primary Responsibilities:
1. Onboarding Administration
- Ensure every new hire is fully documented, registered, and oriented before or on the first day of work.
- Monitor and follow up on pre-employment requirements, such as NBI or police clearance, PSA birth certificate, diploma and transcript, medical or fit-to-work certificate, ID photos, and
previous employer documents (Certificate of Employment, BIR Form 2316).
- Collect, verify, and file statutory identification numbers: TIN, SSS, PhilHealth, and Pag-IBIG
(HDMF).
- Assist new hires with registration or updating of their SSS, PhilHealth, and Pag-IBIG records and with BIR Form 1902 or 2305 when needed, in coordination with the HR Generalist and Payroll.
- Prepare regular employment documents and contracts, company policy acknowledgments, and personnel forms for management signature.
- Schedule and coordinate new hire orientations, including company policies, Safe Spaces Act and anti-sexual harassment policy, and occupational safety and health requirements.
- Maintain onboard records, trackers, and reports.
2. Offboarding and Separation Administration
- Ensure separations are processed in an orderly way, within legal timelines, and with complete documentation.
- Receive and process resignation letters and confirm the required 30-day notice period, or the agreed shorter period, with the HR Generalist.
- Prepare and monitor clearance forms, follow up on accountabilities and department signoffs, and track the return of company property.
- Schedule and facilitate exit interviews and compile exit interview data.
- Endorses completed clearances to the payroll team for final pay computation, tracking that final pay is released within 30 days from clearance completion.
- Prepare the Certificate of Employment, to be issued within 3 days from the employee's request, and BIR Form 2316 for separated employees, as assigned.
- Maintain offboarding records and attrition reports.
3. Attendance and Workforce Administration
- Supports accurate, well-documented timekeeping that feeds correct payroll.
- Monitor daily attendance and call-in notifications.
- Track and consolidate attendance correction requests, overtime, undertime, schedule adjustments, rest day work, holiday work, and night shift work with supporting approvals.
- Verify that overtime and premium-pay-related entries (overtime, night shift differential, rest day, and holiday work) are properly approved and documented before endorsement to Payroll.
- Maintain attendance databases and trackers and generate attendance reports (tardiness, absences, undertime, and overtime) as requested.
- Escalate attendance discrepancies, repeated tardiness, and incomplete documentation to the HR Generalist.
4. Leave Administration
- Supports consistent and lawful administration of leave benefits.
Receive, log and track leave applications and verify completeness of requirements, such as medical certificates and supporting documents.
- Administer leave per company policy and applicable laws.
- Maintain leave balances and accruals.
- Coordinate approvals with TLs / AMs and assist employees with leave filing procedures.
5. Employee Records and 201 File Management
- Keeps complete, current, and confidential records that can withstand audit or a DOLE inspection.
- Create, organize, and maintain 201 files in both electronic and hardcopy form.
- Ensure files contain required documents: application documents, contracts, government IDs and numbers, medical records, performance and disciplinary records, and personnel action forms.
- Update employee databases for changes in civil status, dependents, address, position, salary, and status, based on valid supporting documents.
- Conduct periodic file audits, monitor outstanding documents, and follow up on missing requirements.
- Scan, file, archive, and retrieve documents, and apply records retention and disposal rules approved by the company.
- Restrict access to records to authorized personnel only.
6. Administrative and HR Support
- Prepare HR forms, templates, certifications (such as employment, compensation, and contribution certifications), and routine correspondence, including notices to explain and memos as directed by the HR Generalist or HR Director.
- Support employee engagement activities, company events, and recognition programs.
- Coordinate document routing and approvals and maintain HR supplies and logs.
- Encode data and prepare reports as required, and support special HR projects.
- Perform other related duties assigned by the HR Generalist or management.
Qualifications and Competencies:
Minimum Qualifications
- Bachelor's degree in psychology, Human Resource Management, Business Administration, Office Administration or a related field.
- At least 1 year of HR, administrative, or records experience is preferred; fresh graduates with relevant internships or training are encouraged to apply.
- Working knowledge of the Labor Code of the Philippines and the basics of SSS, PhilHealth, Pag-IBIG, and BIR requirements.
- Proficient in MS Office, especially Excel (filters, lookups, and pivot tables) and Word; experience with an HRIS or timekeeping system is an advantage.
- Good written and spoken English and Filipino.
Core Competencies
- Attention to detail and accuracy in data entry and documentation.
- Organization, time management, and ability to meet payroll and government deadlines.
- Integrity and discretion in handling confidential information.
- Clear, courteous communication and a service attitude toward employees and managers.
- Follow-through on pending requirements and escalation of issues at the right time.
- Ability to work with minimal supervision and adapt to changing priorities.
Working Relationships
- HR Generalist
- Receives work assignments and instructions.
- Escalates attendance discrepancies, incomplete documentation, and employee concerns for appropriate action.
- Recruitment / Account Management
- Receives new hire endorsements.
- Coordinates the collection and completion of pre-employment requirements.
- Payroll / Finance
- Provides attendance records, leave information, new hire details, and separation documents.
- Supports payroll processing and final pay computation.
- IT and Operations
- Coordinates employee equipment requirements, system access, and work schedules.
- Facilitates employee clearance processes and sign-offs.
- Employees
- Serves as the first point of contact for HR-related inquiries and concerns.
- Assists with HR forms, leave applications, and employee records requests.
- Government Agencies (SSS, PhilHealth, Pag-IBIG, BIR, and DOLE)
- Assists the HR Generalist and Payroll team with government registrations and statutory submissions.
- Supports compliance documentation and government inspections, as assigned.