Job Description
Are you an organised and detail-oriented individual eager to embark on a career in human resources and administration? We are seeking an HR and Admin Assistant to join our esteemed team, where you will provide vital support in managing HR processes and administrative tasks. In this role, you will assist in recruitment, employee documentation, and office coordination, ensuring the smooth functioning of day-to-day operations. Join us in an environment that values collaboration, efficiency, and professional growth.
Our objective is to establish offshore administrative support for our People & _Capability_ function, initially focusing on repeatable and process-driven activities that can be completed using approved templates, clear work instructions and defined escalation points.
KEY TASKS AND ACCOUNTABILITIES:
1. HR documentation and administration
- Prepare standard employment documents and letters from approved TDG templates and authorised instructions.
- Prepare standard variation, transfer, promotion, secondment, probation and other employee lifecycle documentation for P&C review.
- Format position descriptions using approved TDG templates.
- Prepare and format onboarding/offboarding packs and checklists.
- Maintain document templates, registers and version control.
- Proofread and format routine HR documentation.
For these activities, the offshore administrator would prepare the documentation, but TDG P&C would retain responsibility for reviewing and approving documents before issue where required.
2. Recruitment administration
- Format advertisements using approved position descriptions/content.
- Prepare interview packs and interview documentation.
- Assist with interview scheduling and routine recruitment administration.
- Prepare standard candidate correspondence for TDG review/approval where required.
- Maintain recruitment and requisition trackers.
- Collate recruitment activity and metrics from information supplied by TDG.
- Assist with CV/application administration where an approved secure process is available.
Candidate assessment, selection and hiring decisions would remain with TDG.
3. Onboarding and employee lifecycle administration
- Prepare new starter documentation and checklists.
- Check returned documents against a defined checklist and identify missing information.
- Maintain onboarding status trackers.
- Prepare standard documentation for transfers, promotions, secondments and other approved employee changes.
- Maintain probation due-date/action trackers.
- Prepare offboarding documentation and checklists.
Initially, TDG would continue to complete any transactions requiring access to our HRIS or other restricted systems.
4. P&C reporting and general administration
- Maintain P&C action registers and administrative trackers.
- Update spreadsheets using information supplied by TDG.
- Prepare routine reporting packs from approved source information.
- Maintain policy, position description, training and compliance registers where appropriate.
- Assist with meeting administration, documentation and action-register maintenance.
- Support document filing and records management through an approved process.
How we envisage the operating model
For recurring tasks, TDG would provide documented work instructions setting out:
- the purpose of the task;
- the information/input required;
- the approved template or source document;
- the steps to be completed;
- what the offshore administrator is authorised to do;
- what requires TDG review or approval;
- escalation triggers;
- the required output and naming/filing convention; and
- expected turnaround/service requirements.
Qualifications and Requirements
Experience:
- 1-2 years of relevant experience in human resources or administrative roles, gained through employment or internships
- Familiarity with core HR processes, including recruitment, record-keeping, and office management practices
Qualifications:
- Required: Bachelor’s degree in Human Resources, Business Administration, or a related discipline
- Preferred: Training or certification in HR systems or office management tools
Software:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for preparing documents and managing data
- Familiarity with HR systems such as BambooHR, Workday, or Zoho People is an advantage
Personality Match / Soft Skills:
- Strong organisational and time management skills, with the ability to prioritise and manage multiple responsibilities effectively
- Excellent communication and interpersonal skills, suited to working with employees, candidates, and management teams
- Eager to learn, proactive, and committed to building expertise in human resources and administration
Perks and Benefits
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?
- Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.