Assistant Finance Operations Manager

Cloudstaff; Metro Manila; Hybrid; PHP 900,000 - 1,400,000; Full time

Benefits offered by this job

Health insurance

PC/Laptop provided

Flexible leave credits

Job summary

Cloudstaff is hiring an Assistant Finance Operations Manager in a hybrid role based in Metro Manila. You will supervise an offshore finance operations team handling AP, AR, cash application, and reconciliations, ensuring SLAs and process controls are met.

You will collaborate with Accounting, Treasury, Tax, and Procurement to drive process improvements, automation, and accurate month-end close while supporting onboarding and training of staff.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 4+ years in accounting operations, finance ops, shared services, AP/AR, or related experience.
• 1+ year of supervisory or team lead experience preferred.
• Experience supporting recurring finance processes with SLAs, quality controls, process documentation, and issue resolution.
• Exposure to ERP systems, workflow tools, reporting platforms, and finance process automation initiatives.
• Working knowledge of accounts payable, accounts receivable, cash application, reconciliations, and controls.

Responsibilities

• Oversee offshore finance operations team members responsible for AP/AR processing, vendor maintenance, invoice coding, payment processing, and reconciliations.
• Oversee daily workflow assignments, queues, and ensure timely completion per SLAs.
• Review transactions, reconciliations, exception reports, and supporting schedules for accuracy and adherence to procedures.
• Assist with AP/AR reconciliations related to acquisitions and integrations.
• Support integrations between Workday and banking platforms and payment solutions.
• Monitor client payment portals and resolve payment-related issues with stakeholders.
• Track and report metrics such as aging, productivity, error rates, and SLAs.
• Identify inefficiencies and support automation, workflow improvements, and AI-enabled productivity.
• Document procedures, train team members, and support offshoring transitions.
• Escalate operational risks and processing exceptions to Finance Operations Manager.

Skills

Supervisory experience

Finance operations

AP/AR knowledge

ERP systems

Process documentation

Service-level management

Team collaboration

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

Workday integrations

Banking platforms

Payment solutions

Job description

We're Hiring: Assistant Finance Operations Manager

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Role

Assistant Finance Operations Manager

Work Arrangement

Hybrid

Schedule

Mid/Morning shift

The Assistant Manager, Finance Operations supports the execution and oversight of offshore finance operations, including accounts payable, accounts receivable, cash application, collections, reconciliations, and routine accounting support activities. This role provides day-to-day supervision of team members, monitors service-level performance, ensures adherence to established controls and procedures, and assists in process improvement and automation initiatives. The Assistant Manager serves as a key liaison between the Finance Operations team and internal stakeholders to ensure efficient, accurate, and scalable financial operations.

• Supports the management of offshore finance operations team members responsible for AP processing, vendor maintenance, invoice coding, payment processing, AR support, cash application, collections, bank activity support, reconciliations, invoice research, and routine accounting activities.
• Oversees daily workflow assignments, monitors queues, and ensures timely completion of operational tasks in accordance with service-level expectations.
• Reviews transactions, reconciliations, exception reports, and supporting schedules for completeness, accuracy, and adherence to established procedures.
• Assists with AP and AR reconciliation activities related to acquisitions, integrations, and process transitions.
• Supports management of integrations between Workday and third-party systems, including banking platforms and payment solutions.
• Monitors client payment portals and works with internal and external stakeholders to resolve payment-related issues.
• Tracks and reports operational metrics, including aging reports, productivity measures, error rates, and service-level performance.
• Identifies process inefficiencies and supports automation, workflow improvement, and AI-enabled productivity initiatives.
• Assists in documenting procedures, training team members, and supporting transitions of work into the offshore finance operations environment.
• Escalates operational risks, control issues, and processing exceptions to the Finance Operations Manager as appropriate.
• Collaborates with Accounting, Billing, Treasury, Tax, Procurement, and Operations teams to resolve transactional issues and improve process efficiency.
• Supports month-end close activities by ensuring timely completion of assigned reconciliations, reporting, and accounting support tasks.
• Conducts quality reviews and provides coaching, guidance, and feedback to team members to improve performance and accuracy.
• Promotes cross-training, knowledge sharing, and adherence to standardized operating procedures.

Non-negotiable skills and requirements

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
• Four+ years of accounting operations, finance operations, shared services, AP, AR, cash application, collections, reconciliations, or related experience.
• One+ year of supervisory, team lead, or informal leadership experience preferred.
• Experience supporting recurring finance processes with service-level expectations, quality controls, process documentation, and issue resolution.
• Exposure to ERP systems, workflow tools, reporting platforms, and finance process automation initiatives.
• Working knowledge of accounts payable, accounts receivable, cash application, reconciliations, and accounting operations controls.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.