ICT System Administrator | Work From Office

Cloudstaff Philippines Inc.; Pampanga; On-site; PHP 391,000 - 725,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Leave credits

Career advancement

Office perks

Company PC

Job summary

Cloudstaff Philippines Inc. is hiring an ICT System Administrator to maintain and enhance our group ICT and technology-based systems. Based in Pampanga, you will work from the office in a morning shift, collaborating to ensure uptime, security and compliance.

Key duties include implementing projects, budgeting for ICT, vendor liaison, audits, and enforcing Group ICT policies. You will oversee system administration tasks, backups and incident response to keep services secure and operational.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum 3 years in ICT System Administration.
• Proficiency in cloud-based systems.

Responsibilities

• Implement projects to uplift ICT systems for smooth operation.
• Develop and oversee ICT system implementation to ensure efficiency and security.
• Assist in budgeting for Group ICT Department and technology-based systems.
• Ensure compliance with Group ICT policies and security.
• Lead best-practice processes for system administration.
• Oversee audits of ICT systems for security and operation.
• Maintain vendor relationships for external support.
• Ensure Group ICT infrastructure remains operational.

Skills

Cloud-based systems

Networking

Security

Scripting languages

Automation tools

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft End Point Manager

Job description

We’re Hiring: ICT System Administrator

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere!

Role: ICT System Administrator
Work Arrangement: Work from Office
Location: Philippines - Pampanga
Schedule: Morning Shift
Job Description:

Responsibilities:

• Implement projects for uplift/improvement to ensure smooth operation, eAicient and secure ICT and Technology based systems for the Group Businesses.

• Assist with develop and oversee implementation and uplift of the ICT and Technology based system to ensure eAiciencies, security and systems remain operational

• Implementation of business objectives.

• Assist in preparation of an operational and project budget for the Group ICT Department and Technology based systems.

• Ensure compliance with the Group ICT budget for Infrastructure, Cloud and Security platforms operational and project tasks.

• Processes, Procedures and Audits - - - - -

• Direct Best Practice Processes for the System Administration team to ensure an Operational, EAicient and Secure ICT and Technology based systems

• Assist in development and Implementation and ensure compliance to Group ICT Policies

• Assist in Conducting annual review of mission critical policies and procedures for the ICT and Technology based systems

• Conduct regular Audits of the ICT and Technology based systems to ensure compliance with Group ICT Policies

• Ensure that all company processes are implemented as per company standards

• Develop and maintain relationships with Vendors to continued external support for services and purchases

• Ensure Group ICT Infrastructure and Cloud Services licensing is complaint with vendors licence agreements

• Ensure Group ICT System Administration team is compliant with Group Business policies

• Ensure Group ICT System Administration team is compliant with Group ICT Policies and procedures

• Ensure Group ICT System Administration team compliance to relevant policies, procedures, regulations and laws

• Ensure Compliance with Group Health and Safety policies

• Overview Performance Management for all ICT System Administration staff

• Evaluate all direct report staA on ongoing performance and undertake regular performance reviews where required

• Oversee Induction Processes for all new direct report employees to maximise productivity and early engagement

• Develop and ensure Group ICT documentation is maintained.

• Ensure Incident Response Documentation is created

• Keep notes and email trails on dissatisfied or non-performing staA

• Ensure Group ICT Infrastructure and Cloud-based systems remain operational and able to support the business to adequate levels

• Ensure Group ICT System Administration team responds to ICT issues and requests in a timely manner

• Ensure Group ICT Services are Operational, Secure and EAicient

• Technical escalation of tickets from the ICT Service Desk team

• Ensure all ICT and Technology based systems are patched within Group ICT Policies timeframes

• Ensure Threat protection systems are active on all Infrastructure systems and endpoints

• Ensure all devices are compliant with our Operational and Security policies in Microsoft End Point Manager

• Review and Audit ICT and Technology based systems to ensure they remain secure and operational

• Ensure all Security Incidents/events are fully investigated, reported and resolved

• Ensure Microsoft and other vendors security recommendations (where applicable) are implemented within a timely manner

• Ensure System Administration tasks have a ticket created, allocated and regular communication (with notes)

• Ensure Backups are fully operational and verified

• Ensure mail filters and operational and eAective

• Ensure Group ICT Infrastructure and Cloud based projects are delivered with project timelines and budgets

• Assist in developing and implementing ICT and Technology based projects

• Ensure Project technical documentation, including processes and policies are created, implemented and handed over to the relevant operational team once the project is completed

• Ensure project tasks are created, allocated and updated regularly (with notes)

• Ensure Policies and Procedures are created, updated and maintained

• Ensure Group ICT Systems remain operational

• Timely preparation of company reporting

• Compliance with Group ICT Budget

• Implementation of ICT Projects within project timelines

• Management of System Administration tickets

Qualifications and requirements:

• Bachelor's degree in Computer Science or related field

• A minimum of 3 years’ experience in an ICT System Administration role

• Proficiency in cloud-based systems

• Strong understanding of networking, security, and database management

• Experience with automation tools and scripting languages

Non-negotiable skills and requirements:

• A minimum of 3 years’ experience in an ICT System Administration role

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment

• Up to 24 leave credits per year

• Flexible leave credits which may be used for vacation, emergency and sick leaves

• Endless opportunities for career advancement

• Exclusive ATM inside the office for employee's convenience

• Annual Performance Review with Salary Increase

• We set you up for success with a company-provided PC/Laptop and fiber internet connection

• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!

• Top notch workplace with first class VIP lounge and game rooms

• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance

• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues

• Mental Wellness Employee Assistance program through Lifeworks

• In-house psychiatrist available to support employees' well-being

• Become part of the Employee Share Units program

• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.