Finance Operations Manager

Cloudstaff; Metro Manila; Hybrid; PHP 800,000 - 1,400,000; Full time

Benefits offered by this job

Health & life insurance

Hybrid work arrangement

PC/Laptop provided

Annual salary reviews

Job summary

Cloudstaff is seeking a Finance Operations Manager to oversee the offshore finance operations team, driving efficiency and automation across AP, AR, cash application and tax processes. The role works closely with the U.S.

controllership team to optimize delivery while fostering talent and continuous improvement. The ideal candidate has 6+ years in accounting operations, at least 2 years in leadership, and hands-on experience with offshore shared services.

Qualifications

• Six+ years in accounting/finance operations or related offshore delivery.
• Two+ years in people leadership, team lead or manager roles.
• Experience with offshore accounting processes and service-level agreements.
• Experience coordinating with US controllership and tax teams.

Responsibilities

• Lead offshore finance operations team delivering AP, AR, cash application and routine accounting tasks.
• Drive automation, workflow redesign and AI use to scale offshore delivery.
• Establish operating rhythms, dashboards and SLA tracking for offshore work.
• Collaborate with US controllership, tax, treasury and procurement teams to resolve issues and improve turnaround times.
• Coach team members and drive continuous process improvements.

Skills

Leadership

Offshore delivery

Process improvement

Automation awareness

Analytical skills

Education

Bachelor’s Degree in Accounting

Tools

Workday

Job description

We’re Hiring: Finance Operations Manager

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Role: Finance Operations Manager

Work Arrangement: Hybrid

Schedule: Mid/Morning shift

• The Manager, Finance Operations leads the offshore finance operations team supporting accounting and transactional finance activities. The role is responsible for managing offshore execution of AP, AR, cash application, cash operations support, routine accounting tasks and sales and use tax activities, while ensuring strong coordination with the U.S. controllership team and driving automation, workflow improvement and practical use of AI to scale offshore delivery.
• Manages offshore finance operations team members responsible for AP processing, vendor maintenance, Invoice coding, weekly payment processing, AR support, cash application, Collections, bank activity support, reconciliations, invoice research and routine accounting support.
• Manages the M&A integration reconciliations for AR and AP
• Manages integrations between Workday and various third party vendors, including our Bank
• Establishes daily, weekly and monthly operating rhythms for offshore finance work, including dashboards, aging queues, issue logs, service-level metrics, error tracking and escalation protocols.
• Drives process automation, workflow redesign and practical AI use cases to reduce manual work, improve accuracy, shorten cycle times and increase offshore scalability.
• Partners with the Controller to transition work offshore, document procedures, train resources, test handoffs and ensure continuity during process migration.
• Reviews offshore-prepared reconciliations, journal entry support, AP/AR exception reports, cash application output and tax support schedules for completeness and accuracy.
• Coordinates with U.S. accounting, billing, treasury, tax, procurement and operations teams to resolve transaction issues, reduce rework and improve turnaround times.
• Builds offshore team capability through coaching, workload management, cross-training, quality checks, automation discipline and continuous improvement of standardized processes.

Non-negotiable skills and requirements:

• Bachelor’s Degree in Accounting, Finance, Business Administration or related field, or equivalent experience.
• Six+ years of accounting operations, finance operations, shared services, offshore delivery, AP, AR, cash application, tax operations or related experience.
• Two+ years of people leadership, team lead, supervisor or manager experience, preferably in an offshore, shared services or distributed finance operating model.
• Experience managing recurring finance processes with service-level expectations, quality controls, exception reporting, process documentation and escalation procedures.
• This is primarily an operational accounting and finance leadership role.
• Responsible for leading offshore execution of accounting and transactional finance activities.
• Will manage an offshore team, establish operating rhythms, coach team members, and drive process improvements.
• Requires at least two years of leadership experience.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We’re committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.