HR & Admin Officer

A.M.S Administrative Support Services; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

A.M.S Administrative Support Services is seeking a reliable HR & Admin Officer to join our Cebu City team. The role focuses on managing day-to-day office operations while supporting employees and management with HR matters.

The successful candidate will handle confidential information, support recruitment and onboarding, maintain employee records, and coordinate payroll-related administration across Australia and the Philippines.

Qualifications

• Bachelor’s degree in HR, business administration, management, or related field.
• 2–3 years’ HR and office administration experience.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Office and Google Workspace.

Responsibilities

• Manage daily office administrative activities to ensure smooth operations.
• Coordinate meetings and scheduling across Australia and the Philippines.
• Support HR processes including recruitment, onboarding, and employee records.
• Maintain accurate records, payroll-related administration, and filings.
• Handle employee concerns professionally and confidentially.
• Assist with performance monitoring and workplace investigations when required.
• Prepare timesheets, leave records, and exit processes.

Skills

HR administration

Interpersonal communication

Time management

Discretion

Microsoft Office

Google Workspace

Education

Bachelor's degree in Human Resources, Business Administration, Management, or related field

Tools

Microsoft Office

Google Workspace

Job description

We are looking for a reliable, organised, and people-focused HR & Admin Officer to join our team.

This role is ideal for someone with strong administrative skills and a solid HR background who can confidently manage day-to-day office operations while supporting employees and management with HR matters.

The successful candidate will be comfortable dealing with people, handling confidential information, resolving workplace concerns, and ensuring that office and HR processes run smoothly.

Key Responsibilities

Office Administration

Manage daily office administrative activities and ensure the office operates efficiently.

Coordinate office supplies, facilities, equipment, and other administrative requirements.

Maintain accurate records, documents, and filing systems.

Coordinate meetings, appointments, and other office activities in Australia and Philippines.

Assist management with reports, correspondence, and administrative tasks.

Provide administrative support to the Australian management

Assist with Australian business documentation, records, and correspondence.

Coordinate and maintain records relating to Australian employees, suppliers, customers, and business operations.

Prepare timesheets, leave records, employee documentation, and other payroll-related administration.

Assist management with administrative follow-ups, reporting, and other AU-related tasks.

Human Resources

Support the recruitment and onboarding process, including job postings, interview coordination, and new employee documentation.

Monitor the performance of all departments and employees to ensure compliance with organizational standards and performance expectations.

Track and evaluate departmental and employee performance, ensuring that established quality, productivity, and operational standards are consistently met.

Coordinate with corresponding managers/department heads in performance monitoring

Maintain accurate employee records and HR files.

Monitor attendance, leave, timesheets, and employee documentation.

Assist with payroll-related HR information and ensure employee records are up to date.

Handle employee concerns and day-to-day workplace issues professionally and confidentially.

Assist with performance management, disciplinary matters, and workplace investigations when required.

Coordinate employee exit processes, including exit interviews, clearances, and return of company property.

Ensure HR policies and procedures are properly communicated and followed.

Assist management with other HR-related matters as required.

Filing for SSS, PHIC, HDMF, DOLE and BIR reports as required.

Requirements

Bachelor's degree in Human Resources, Business Administration, Management, or a related field.

At least 2–3 years of experience in HR and office administration.

Strong understanding of basic HR processes and employee relations.

Excellent communication and interpersonal skills.

Strong organisational and time-management skills.

Ability to handle confidential and sensitive information with discretion.

Good attention to detail and ability to manage multiple tasks.

Proficient in Microsoft Office, Google Workspace, or similar office applications.

Ability to work independently and take initiative.

Professional, approachable, and able to deal with employees at different levels.

We Are Looking For Someone Who

Is proactive and doesn't always need to be told what to do.

Can confidently handle employee concerns and workplace issues.

Is organised and able to keep HR and office records accurate and up to date.

Can balance being approachable with maintaining professionalism and confidentiality.

Has good judgement when dealing with people and sensitive situations.

Is dependent, detail-oriented, and willing to take ownership of their responsibilities.

Working Conditions

Full-time, office-based position.

Office schedule: Mondays to Fridays

Applicants must be willing to work on-site at the specified location.