Hotel Reservations Specialist - Onsite, Growth & Training

Caldwell Communications; Quezon City; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Salary up to ₱26,000

Performance incentives

Paid training

Career growth opportunities

Job summary

Caldwell Communications in the Philippines is hiring a Customer Service Representative for the Hotel Reservation Account. This onsite role in Quezon City offers a monthly salary up to ₱26,000 and paid training from Day 1.

No experience is required; you will assist customers with bookings, check availability and policies, and handle inquiries, while meeting quality and productivity targets. High school graduates with good English and basic computer skills are encouraged to apply; shifting

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

Good English communication skills

Basic computer skills

Willing to work onsite and on shifting

Education

High School or Senior High School graduate

Job description

Caldwell Communications in the Philippines is hiring a Customer Service Representative for the Hotel Reservation Account. This onsite role in Quezon City offers a monthly salary up to ₱26,000 and paid training from Day 1.

No experience is required; you will assist customers with bookings, check availability and policies, and handle inquiries, while meeting quality and productivity targets. High school graduates with good English and basic computer skills are encouraged to apply; shifting