Hotel Admin Staff

LUKS LOFTS HOTEL AND RESIDENCES; Batangas City; On-site; PHP 201,000 - 312,000; Full time

Job summary

LUKS LOFTS HOTEL AND RESIDENCES in Batangas City, Philippines, is seeking an organized Administrative Clerk to support daily hotel operations and front office activities.

You will handle cash transactions, billing, records, reports, and correspondence, while coordinating with Housekeeping and other departments; a hospitality background and MS Office skills are preferred.

Qualifications

• Graduate of Hospitality Management, Business Administration, or any related course.
• Experience in hotel administration, front office, or administrative support is an advantage.
• Proficient in Microsoft Office applications and basic administrative systems.

Responsibilities

• Provide administrative support for daily hotel operations.
• Handle cash transactions, billing, issuing official receipts, and maintaining records.
• Prepare reports, documents, and operational files accurately.
• Coordinate with Front Office, Housekeeping, and other hotel departments.
• Manage phone calls, emails, reservations inquiries, and correspondence.
• Monitor office supplies and assist in inventory documentation.
• Maintain confidentiality of company and guest information.
• Ensure compliance with hotel policies, procedures, and administrative standards.

Skills

Organizational skills

Multitasking

Communication

Customer service

Education

Hospitality Management or related degree

Business Administration or related degree

Tools

Microsoft Office

Job description

Key Responsibilities

• Provide administrative support for daily hotel operations
• Handle cash transactions, billing, issuing official receipts, and maintaining records
• Prepare reports, documents, and operational files accurately
• Coordinate with Front Office, Housekeeping, and other hotel departments
• Manage phone calls, emails, reservations inquiries, and correspondence
• Monitor office supplies and assist in inventory documentation
• Maintain confidentiality of company and guest information
• Ensure compliance with hotel policies, procedures, and administrative standards

Qualifications

• Graduate of Hospitality Management, Business Administration, or any related course
• With experience in hotel administration, front office, or administrative support is an advantage
• Knowledgeable in Microsoft Office applications and basic administrative systems
• Strong organizational and multitasking skills
• Good communication and customer service skills

Preferred Skills

• Experience in cash handling and report preparation
• Ability to work in a fast-paced hospitality environment
• Strong attention to detail and problem-solving skills
• Professional appearance and positive attitude

Working Conditions

• Willing to work on shifting schedules, weekends, and holidays when necessary
• Able to handle multiple operational and administrative tasks efficiently