Healthcare Front Desk & Scheduling Pro

Tavor Perry; Kidapawan; On-site; PHP 150,000 - 280,000; Full time

Job summary

Tavor Perry seeks a meticulous Medical Administrative Assistant to manage front-office operations, patient scheduling, and coordination for our practice in the Philippines. You will verify insurance benefits, maintain records, and handle inquiries with clear, professional English.

This role emphasizes data accuracy, confidentiality, and reliable execution of daily workflows. Ideal candidates will demonstrate experience in medical front-office administration, proficiency with EMR/EHR, and strong

Qualifications

• Experience in patient scheduling or medical front-office administration.
• Experience with insurance eligibility and benefits verification.
• Proficiency with EMR/EHR and practice management software.
• Excellent spoken and written English with a clear, professional manner.
• Strong data entry accuracy and patient confidentiality.
• Ability to handle high volume outbound calls and follow-ups.
• Dependable, precise, and self-directed at work.
• Strong communication and follow-through skills.

Responsibilities

• Set, rebook, and coordinate patient appointments across the practice calendar
• Send appointment confirmations and reminders, and chase unconfirmed or missed appointments
• Verify insurance eligibility and benefits ahead of patient visits and record coverage details accurately
• Hold patient records and documentation updated so files stay complete, accurate, and current
• Field inbound patient calls, emails, and messages, replying promptly and professionally
• Carry out outbound patient outreach for confirmations, follow-ups, and information requests
• Run recall lists and reach out proactively to patients due for return visits or follow-up care
• Track and chase incomplete documentation, missing information, and pending verifications
• Give general administrative and operational support so daily practice workflows keep running smoothly
• Pass clinical questions and unusual cases to the appropriate team member rather than settling them yourself

Skills

Patient scheduling

Appointment coordination

Insurance verification

English communication

Data entry accuracy

Outbound calls

Attention to detail

Confidentiality/compliance

Team communication

Tools

EMR/EHR systems

Practice management software

Job description

Tavor Perry seeks a meticulous Medical Administrative Assistant to manage front-office operations, patient scheduling, and coordination for our practice in the Philippines. You will verify insurance benefits, maintain records, and handle inquiries with clear, professional English.

This role emphasizes data accuracy, confidentiality, and reliable execution of daily workflows. Ideal candidates will demonstrate experience in medical front-office administration, proficiency with EMR/EHR, and strong