Healthcare Customer Service Representative

V-Call Center Link Inc.; Pasig; On-site; PHP 279,000 - 334,800; Full time

Job summary

A healthcare customer service provider in Pasig is seeking a Healthcare Customer Service Representative to respond to calls, emails, and chats from patients. The role requires a college graduate with at least 1 year of healthcare experience and strong communication skills. This full-time position requires night shift availability. Competitive compensation and professional growth opportunities are offered.

Qualifications

• 1 year of healthcare experience (voice).
• Able to meet B2-C1 versant score.
• Amenable to work night shift and on-site.

Responsibilities

• Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
• Provide accurate information about healthcare plans, coverage, claims, and billing.
• Handle escalations and resolve customer concerns with empathy and professionalism.

Skills

Good communication skills

Problem solving

Education

College graduate

Job description

Healthcare Customer Service Representative

V-Call Center Link Inc.

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-time

Job Description

• Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
• Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services.
• Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism.

Qualifications

• College graduate
• With 1 year of healthcare experience (voice)
• Good communication skills; able to meet B2-C1 versant score
• Amenable to work night shift and on-site

Additional Information

English Language Customer Service Problem Solving

VCC Link Inc. • Digital Marketing V-Call Center Link Inc.

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