Customer Service Representative. Healthcare & Financial Associate.

Recruitify_HR; Pasig; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A staffing firm in Metro Manila is seeking a Customer Service Representative to assist clients with healthcare and financial service inquiries. The ideal candidate will have 3-5 years of customer service experience, a bachelor's degree, and demonstrate strong communication and problem-solving skills. This full-time role offers a fast-paced, team-oriented environment and various employee benefits, including health insurance and performance bonuses.

Qualifications

• 3–5 years of experience in customer service.
• Strong communication and interpersonal skills required.
• Problem-solving abilities essential.

Responsibilities

• Assist customers with inquiries regarding healthcare and financial services.
• Resolve issues to enhance customer satisfaction.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Problem-solving

Empathetic

Education

Bachelor's degree in a relevant field

Job description

Customer Service Representative. Healthcare & Financial Associate.

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

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Description

• Assist customers with inquiries regarding healthcare and financial services.
• Resolve issues and provide solutions to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Educate customers about available services and products.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 3–5 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Problem-solving abilities.
• Qualities and Traits: Empathetic and customer-focused.
• Working Conditions: Fast-paced, team-oriented environment.

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